Tri-County Plumbing
Hillside, Glen Oaks, NY

Tri-County Plumbing Reviews

2.8 stars based on 11 reviews

Featured Comments:

• M

  Melissa Juszczak

  1.0

  Tri County was initially hired in 2006 for a large project, including radiant heat, new bathroom, bar sink, washer and dryer. The work at the time, which is now 11 years ago, was $22,500. they were paid promptly. the contracted price included all permits. The radiant heat has always has always had issues, then come to find out they had cemented down the toilet to ground. instead of properly mounting with bolts. Along with the radiant heat pipes running so close to the toilet drain; his own plumber said was going to have to tare out the floor, re run the pipes to be able to mount the toilet to the floor properly. Now fast forward 10 years, remember when they filed all those permits... they did not. The bar sink that was put in was never permitted. after spending hours with town and the court, the conclusion was I just needed my plumber to file the permit. I called Tri County back and spoke to Kathy, Frank, and John (john was the original plumber) John said they would file the permit. I called every week, 2-3 times a week with phone calls never returned, and them very well knowing we had a pending court date. Shame on them I ended up getting another plumber to file the permit, but it cost me additional $900. There are plenty of plumbers out there. poor workmanship, ripoff prices, and does not follow through on what they say they will do.

• C

  Charlie Chen

  1.0

  bad experience, my boiler installation done in 3 times, all traffic and writing invoice time was billed with working hourly rate, parts charge double of market price. after 4 months later, pipe connection was leaking.

  ---

  Response from the owner

  Sorry for your unfortunate experience. The boiler was installed by others incorrectly and we helped you with correcting several different issues. We guarantee all our work. The pipe that was leaking wasn't installed by us and we addressed the issue in a timely manner. We only charged for the time onsite and we do have a markup on our goods, as does every business but certainly not 100%.

• J

  Joshua Cox

  1.0

  My wife and I, along with our 2 children (1 year old and 3 year old) have been without cooking gas for over 4 months! due to a gas leak issue. My family and the people in our building have been suffering being forced to eat out and seek outside aid to cook food. The management of our condo hired a local company called "Tri County Plumbing" and they have been assigned the task of fixing this issue. There's a new excuse every week, and every month as to why the gas won't turn on. We were told in August that it would be on in a couple of weeks, then early September, then mid October, Thanksgiving, and now sometime in December. There is no set deadline. When we call Tri County Plumbing, they give us ambiguous information, and schedule visits to our apartment and never show up. Just last week I called for an update and spoke to a male representative from their "message center" and he took my name and number and hung up on me mid sentence. I made 4 attempts to call back and my calls were being blocked. I had to call my wife, for her to foward my call in order to reach them. I HAD TO CALL FROM A SEPARATE NUMBER JUST TO REACH THEM! My family missed Thanksgivings over this and now it seems like this is going to tie into the Christmas holiday. This situation is getting worse. We've tried to cooperate as much as we can but we can't take it anymore. Terrible experience, and they take their sweet time to get the work done. There is no sense of urgency, and they lack integrity as a business. A bit of advice, get your lawyer contact ready, and have Newsday on speed dial.

More reviews (2)