Titan Plumbing and Electric
Henderson, Tampa, FL

Titan Plumbing and Electric Reviews

4.4 stars based on 14 reviews

Featured Comments:

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  Thad Sugar

  2.0

  They didn’t reconnect the new water heater to the drainage pipe that was on the old water heater. They broke my pantry closet bifold door and didn’t tell me. When I noticed it after I left, the office crew refused to help me. I emailed the manager who said she’d look into it a few weeks ago and never got back to me.

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  Response from the owner

  Thad, we're incredibly sorry to hear about your experience, and we can assure you that this is not in line with our commitment to exceptional customer service. We value our customers and take great pride in the relationships we build, so we apologize for not giving you the kind of service we're known for and that you deserve. Please know that we care deeply about your satisfaction and would like to make things right, so don't hesitate to contact us directly at (813) 303-0421. We look forward to restoring your trust in us. -The Titan Family

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  Ashley Germain

  2.0

  Outrageous pricing! Repairman was nice and courteous but $370 for an hour is too much. He apologized for being fast when I mentioned this but the issue is they charge too much for the job (clean out aerator and snake a drain) not that he was too speedy! Never should have switched plumbers!

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  Response from the owner

  Ashley, it's great hearing you had a courteous interaction with our team, and the situation was taken care of. However, we're so sorry you weren't pleased with the price of our work. Repairs can be expensive, but the margins by which we operate are well within the industry standard. We take pride in offering quality service, and a fast response by a licensed plumber. If you have additional questions, you're welcome to reach out. Please know, we hear your feedback and appreciate you giving us a call. -John Smith, Owner

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  Robin Givens

  5.0

  Tommy was awesome. This is the second time he has been out to our home for a plumbing job. He has good knowledge and very pleasant. Will recommend Tommy to everyone.

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  Response from the owner

  Thank you for your 5 star review! We are so thankful you gave us the opportunity to serve you. We appreciate your business. We hope that anytime you need Plumbing or Electrical work done, don't hesitate to call! -Titan Team

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