Three Way Plumbing Services
Church, Concord, NC

Three Way Plumbing Services Reviews

4.6 stars based on 143 reviews

Featured Comments:

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  Marian Owen

  5.0

  We have had a mystery leak in our kitchen for months. Could have been a pipe or the roof -- who can tell? Not us. Different plumbers have given us quick fixes that ended up not fixing anything. One company gave us a quote for a $1500 job after 10 minutes (yeah, not happening). But the team from Three Way spent an hour testing water pressure, checking water flow, looking in the attic and checking upstairs fixtures. They explained everything to me, and they wore shoe covers and masks. I felt very confident in their expertise. Turns out it is likely a problem with the roof, not with any pipes -- so the only downside of Three Way is that they can't fix my roof. I will definitely call Three Way the next time we need plumbing services.

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  Response from the owner

  Wow! Thank you for recognizing that honesty, integrity and reliability are not just words we use at Three Way Plumbing but is the core of who we all really are and how we conduct business. Thank you for not only choosing us but for definitely calling us again the next time you need plumbing services.

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  Allie Chambers

  5.0

  I couldn't be happier with the service I received from Three Way Plumbing! My hot water stopped working and they were extremely helpful in diagnosing the issue and replacing my water heater. As a first-time homeowner, I really appreciated that they took the time to educate me about what they were doing. They were professional and friendly and went the extra mile to get the job done right. I will definitely be calling them again!

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  Response from the owner

  We are thrilled you chose us with the many choices out there, and thank you for taking the time to share your experience with Three Way Plumbing. We never want anyone to feel vulnerable and understand how a first-time homebuyer is feeling. That is why educating homeowners on their home systems and all available options is so important to us-so everyone can make informed decisions that is right for you. We are happy that you can now again enjoy hot water with peace-of-mind and get back to the more important things in life. We look forward to being here for you any time you need us in the future. Thank you!

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  Richard sims

  5.0

  I called them after finding a leak at the main shut off valve in my house. I called and spoke with Paula and she was able to text the plumber and ensure they had the part on the truck. They were able to come out and quickly fix the issue. I was impressed by Lucas, and decided to have them come back out to look at another issue and so far every repair they have made has held up and would not hesitate to use them again. I highly recommend them as the prices, service and professionalism is outstanding. Thanks Paula and the rest of the Three Way Plumbing Team!!!

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  Response from the owner

  We are thrilled to hear you would not hesitate to use Three Way Plumbing again and all the kind words when sharing your experiences. Thank you for acknowledging Paula as we feel she is a rock star ourselves and really cares about everyone that calls in and wanting to help resolve your issues as quickly as possible. Being that you like Lucas so much we are glad to mark him as your personal technician for the future but know that everyone on our team is pretty awesome in case he is not available at a time convenient for you. Thank you for your trust in us. That is not something we ever take lightly!

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