Thomas Langston Plumbing & Septic
Parker, Gates, NC

Thomas Langston Plumbing & Septic Reviews

3.7 stars based on 10 reviews

Featured Comments:

• G

  GOD IS REAL

  1.0

  I placed a call to Mr. Thomas Langston plumbing service in Gates, N.C. on January 07, 2018 after speaking with an on call employee of the gates county water dept who referred Mr. Langston to me after I discovered a faucet in my utility room was gushing water...a snow storm with low freezing temps left pipe in a mess and it was determined by Mr. Walter Boone of Gates County dept on call personnel that it was on my side not meter related on county side. I turned main turn off valve and that shut off all water to house prior to contacting sheriff dept to get in touch with an on call staff for water dept. After talking with Mr. Boone, I notified Mr. Langston on Sunday and He asked me a series of questions to get an idea of the nature of the pipe damage... I suggested I could snap photo and send of pipe and faucet which he agreed. He later called me back to ask if I would measure or guess the size of pipe...which I found my tape measure and did...but in his estimation he came up with his own idea size of pipe. I ask if he could give me some idea as to when he might be able to get here or schedule a visit to check it or how many others were ahead of me, but but he said, "I can't say when, but I'll call you in the morning" (which would have been Monday yesterday)... Today is Tuesday it's 10:26 pm...I have attempted calls yesterday evening to both his cell and home phone and outgoing automated message stated, "Mailbox is full and can't take any messages and try back again." I tried again today (Tuesday) and still got same message that mail box full. No further word from Mr. Langston since Sunday evening when he called to ask about measuring pipe. This shows poor customer service and not to mention lack of integrity....unprofessional for a business person. If he didn't intend to follow up or check out pipe situation then at least say so respectfully and I would have understood. I hope who ever reads this will be able to make the best informed decision or have a better experience....I would give this business no stars but seems you can not move forward unless you pick a star. Some people have no conscience or heart or business ethics....but God sees everything. I won't be recommending this businessman.

• D

  Dorinda French

  1.0

  Called scheduled an appointment no show called another day scheduled an appointment and still no show so I called another company. Called back voicemail full.

• L

  Love Frequency

  1.0

  I called to have a faucet replaced, and the plumber refused because I would not use the faucet that he wanted me to use. I would never recommend this company.

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