The Woodlands Plumbing Company
Sawdust, Spring, TX

The Woodlands Plumbing Company Reviews

3.7 stars based on 32 reviews

Featured Comments:

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  Susan Young

  1.0

  Contacted WPC through their 'chat' feature, was sent a text saying 'Thanks for contacting The Woodlands Plumbing Company. We've received your messages and will get back with you as soon as possible.' This was Monday, February 2, and I have YET to have a call back. Two our of three toilets in my home were not working ~ I told the 'chat' feature that info and consider that rather important. Called Bradbury Brothers Tuesday morning, spoke with real person and had one toilet up and running Tuesday afternoon, waiting on parts for the other. At least return calls / message, Woodlands Plumbing ... very unprofessional and lacking in essential courtesy.

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  Response from the owner

  We are available 24 hours, 7 days a week by calling our phone number at 281-367-8972. It’s possible our chat feature was down, we apologize for any inconvenience.

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  Andrea Davenport

  1.0

  My husband called first thing in the morning they said they would have someone out. Took all our info and everything. Around 2pm no one had showed up yet so my husband called again and they said they would have someone personally call him back with an ETA. No response or call again. We had to call a different plumbing company and they got out here before this company even called me. When I called to cancel my appointment the lady on the phone didn’t even have my information. Needless to say they are very unorganized and I do NOT RECOMMEND THEM!! Unless you want to wait all day for someone to come out I suggest you call someone else. I also saw someone else said this happened to them a month ago smh

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  Response from the owner

  We apologize for your experience. Your appointment was set for arrival time between 1-5pm. Our technician arrived at your home around 3:14pm, right after we received your phone call to cancel the service.

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  stefany flores

  5.0

  Oscar and Steve were so efficient, nice and hard working. They replaced my incorrectly installed water heater, put in a new pan and you can’t even tell I had work done because they cleaned up after themselves! I was so impressed because you just don’t get service like that these days. Nobody was on their cell phones at any time and there was no wasted time or movements. They also educated me on how to prevent future problems because my house is so old. I will always use and recommend them in the future!

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