Sunrise Plumbing LLC
National, Rockwall, TX

Sunrise Plumbing LLC Reviews

4.8 stars based on 1240 reviews

Featured Comments:

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  Michael Seggelink

  5.0

  I wrote a negative review a week or so ago. I want to thank them for reaching out to me and rectifying the situation. I work for a company which has an A+ Customer Experience Policy and it is monitored all the way up to the CEO. I have found through recent experiences that customer service with many businesses has become an afterthought. I want to thank Sunrise for reaffirming my faith that there are companies out there who still place positive customer experience at the top of their list! Great job!!

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  Response from the owner

  Hi Michael, This is our 100% satisfaction Guarantee: “If we fail to deliver The New Standard of service we are known for, we will do whatever it takes to make it right. PERIOD.” This being said, We have contacted you to make this right and I hope you are completely satisfied. I apologize for your experience. We truly Value our customers. We will do our best to make sure we are training and delivering the New Standard of Service that we are known for.

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  Amy Richardson

  5.0

  Andrew was very professional, super friendly and efficient. He was determined to get to the root of the problem.... no pun intended because it was a root and broken pipe issue. He basically worked a double shift... he got here at 2pm and didn't leave until 930pm. I am very satisfied with the work done and will definitely recommend Andrew and Sunrise Plumbing to anyone. They have an incredible membership program!

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  Response from the owner

  Thank you so much for the kind words.

• S

  Stephanie Young

  5.0

  Chris came out and did a hydrostatic test. He was very informative and kept me updated during the whole process. He showed me everything needing repair, and provided detailed information regarding what would be repaired and the cost. Highly recommend this company.

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  Response from the owner

  We are so happy we could provide The New Standard experience we are known for. Please let us know if there is anything else we can do for you in the future. Our entire team is grateful for the 5 star review.

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