S & D Remodeling and Glass LLC.
Ranch, Rockwall, TX

S & D Remodeling and Glass LLC. Reviews

4.4 stars based on 45 reviews

Featured Comments:

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  Cassandra Sweet

  1.0

  Poor quality workmanship. Will not return emails. Will not correct work that was preformed below a professional standard. In may I received a quote to have my cabinets refinished and granite counter tops installed. The salesman, Bill Shaw, was very nice and promised a superb professional job. I should have known something was wrong when the install date kept getting moved and I always had to initiate contact. First I was told it work take 1 week to finish my cabinets. That would be sanding, staining and polyurethane. I was promised that the paint in the kitchen would be touched up where the stain made contact and that everything would be left clean. I believe "TURN KEY" was the phrase used. One guy showed up to work on my cabinets, He did a great job at sealing off the work site and covering the floors. For the rest of the week, he came and went working a few hours here and there. After 3 weeks the kitchen was still not complete and the quality of work that was done was VERY POOR. You can see all the sanding marks, the color is not uniform, the poly does not even extend to the top of the cabinets. I contacted the owner, he came out and said that this was quality work, but promised that he would have someone correct the areas I had an issue with. This never happened. During this time, the granite counter tops were installed. When I returned on him the evening the cook top and the sink were left unplumbed. The granite was VERY grainy to the touch. Again, I contacted SAL, the owner and he said he would send someone back out to fix it. The sink was plumbed and the stove was connected, great! But the counter tops were still a mess. Someone came out, scrapped them with a razor and sprayed some more sealer on them. There are stains, CHIPS, and unevenness to the counter tops. This entire process has been a complete mess. I paid really good money to have this work done by a professional and it is ammeter at best. When I contact Bill, the sales guy, he tells me to talk to the owner. The owner will not return my emails. I have contacted other contractors to see how much it would cost to finish and correct the job. I was told it would be THOUSANDS of dollars in order get the job done correctly. I was told that the cabinets will cost more to fix at this time then it would have been if it was done correctly the first time. Side note. most of the good reviews are employees. Example: Bill Shaw

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  Torina Barringer

  1.0

  Went into contract for stone mortar repair and to finish a sidewalk that was about ten feet shy of the driveway. The sidewalk was done once and looked terrible so he said he would fix it. Then he made it look worse and now they are not doing anything to repair it. We paid 75% down on this job over two months ago and it took them 6 weeks to get started. Now I am left with this.....The owner came by and said they could have done a better job and would get it fixed but that was weeks ago and is not answering emails or calls. Would not recommend them to anyone. Our contract was for just under $3000 Also, most of the recent reviews are by the owner Sal and his employees that do terrible work. Beware!!!

• K

  Keith Turner

  5.0

  We have used S & D for a couple of projects now. We had them paint our kitchen cabinets and install quartz countertops in our kitchen and bathrooms. The results are beautiful, possibly even better than expected. We then hired them to install luxury vinyl plank flooring in our entire house, both stories. Again, we are extremely happy with the results - through the bedrooms, bathrooms, closets - all done with no transition strips between rooms. Great work. Next we are having them install some glass in our master bath shower. Sal is a great guy to work with. We had a couple of minor concerns or questions during the processes, all of which were taken care of immediately. We will definitely use them again.

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