Summers Plumbing Heating & Cooling
Herriman, Noblesville, IN

Summers Plumbing Heating & Cooling Reviews

4.5 stars based on 324 reviews

Featured Comments:

• A

  Amber Lowe

  5.0

  We've loved our service with Summers - and we've needed them a lot just since the holidays! For our furnace, water heater, AND air conditioning! 😱 Justin, Layne, Eric, and Colin as well as all the phone/office staff have been fantastic all around. So sorry if I forgot someone but everyone that has helped us were great from start to finish. Service has been prompt. Customer care is there in spades. Respect for our property and time has been huge while we balanced installations, work, and two anxious dogs. Thank you for everything, team! 🎉💯

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  Oliver Abeleda

  1.0

  BUYER BEWARE! PROCEED WITH CAUTION! In my effort to assist my aged parents with a 2 yr old water heater issue that Summers installed previously, it was immediately discovered how UNRESPONSIVE, UNSCRUPULOUS, and UNETHICAL this company is. Upon request, my 85 y/o father received a quick quote to replace the newer water heater for discounted rate of $760+/-, even with a purchased maintenance plan offered by Summers. However, after I interceded for further explanation and responsiveness, their reaction was slow. It took significant persistence, and a different service technician to offer a similar solution to "replace" the water - not repair it. Since I knew the water heater is still under warranty, the idea of paying for a new water heater was unusual. Therefore, I requested an additional explanation. A Supervisor called me and did not offer any sound or reasonable justifications for the required fee to replace (FYI, the discussion was comical with his attempt to justify). Shortly into our conversation, he immediately offered a 50% discount (which in itself was an unusual compromise, if he felt the fee was justified). He attempted to gauge my reaction like a used car salesman and met reluctance instead because my father should pay nothing = $0.00. In conclusion, the supervisor approved the work order without fees. Do I feel like I won? HECK NO. I feel like a dodged a bullet. I was NOT trying to win or get something for free...only sound justification to pay fairly. This company obviously has an unscrupulous practice to deceive when convenient or possible. If they can get a few bucks easy...the will try. If there is any push-back or reluctance from the customer then acquiesce and chalk-it-up for a "good try" Homeowners, BEWARE OF THIS COMPANY AND THIS PRACTICE. IF you feel like you're being unfairly treated...you probably are.

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  Rachelle Pegg

  5.0

  Our furnace stopped working over night. I called in the morning and left a message about our issue. Was called back promptly and the tech was at our house in just a couple hours. Great service! Repairs were quick and explained thoroughly. We've had nothing but good things to say about Summers!

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