Summers Plumbing Heating & Cooling
US-31, Indianapolis, IN
- Phone:
- +1 317-836-2866
- Website:
- https://www.summersphc.com/southport/?utm_source=GMB&utm_medium=organic&utm_campaign=Indianapolis
- Address:
- 7015 US-31 Ste B, Indianapolis, IN 46227
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Summers Plumbing Heating & Cooling Reviews
3.4 stars based on 5 reviews
Featured Comments:
D
Devin Dozier
1.0
Used coupon for $69 tune up for first time customers. Technician showed me inside of my furnace before cleaning. Stating there is mold in my blower which would have already spread it to my ducts. $69 tune up now has turned into a quoted $3500 repair bill. I was skeptical since I had only been in the home 11 months and the home inspection pictures appeared to be similar to how it looked now with no mention from the inspectors outside of a recommended cleaning. I used a mold remediation company to take samples and test this "biological growth". Tests returned negative for anything biological and appeared to be corrosion at best. I would recommend staying away from this incompetent company and using literally anyone else. Summers attempted to take my $69 discounted tune up and pad the bill into a $3500 unnecessary repair. I WILL NEVER USE Summers FOR ANY SERVICE AGAIN!
Response from the owner
Thank you for your feedback and we apologize for both your experience and the delayed response. Your account has been reviewed internally and escalated to the appropriate managers for training purposes. Please call our office, 317-253-4328, for further assistance and to see if there is anything more that we can do to regain your confidence as our goal is to improve with each customer experience.
A
ALISON STATON
5.0
Summers have been my guardian angels. In December, the day after Christmas, my outside spigot froze and busted, flooding my whole downstairs. One of the managers saw my plea for help on the FB chat and immediately sent me a message saying he could have a guy out there immediately. They had someone out within 30 mins to repair the leak!! In March, I moved into a new house and my tub was leaking through the ceiling into my kitchen. Again, someone was out super quick and they worked until they had all the parts they needed to make the necessary repairs. Most recently, as its warming up here in Indy and my house was 76°, they had someone out quickly to help me repair my AC, and get it in good running order. They made great recommendations, were extremely friendly and knowledgeable, and explained how to best care for my AC to improve its life and longevity. I’d seriously be lost without Summers. I can’t recommend them highly enough!!
Response from the owner
We are happy to be able to assist you with all your needs and are grateful for your recommendation!
M
Michele Burns
1.0
Had this business quote replacement of AC and furnace- their quote was more than double the competition- $9000 vs $4000 by a couple reputable other companies. Yikes! I shop around when I am spending this much money. They clearly depend on customer ignorance.
Response from the owner
We apologize that you had this experience but are unable to find your contact information in our files to reach out to you at this time. Please call our office, 317-253-4328, so that we can address your concerns personally. Thank you again for your feedback as we strive to exceed customer expectations with each visit.