Standard Plumbing Supply
Curtis, Boise, ID

Standard Plumbing Supply Reviews

4.1 stars based on 33 reviews

Featured Comments:

• M

  Melina Newell

  5.0

  Incredible customer service! Angie the showroom manager went above and beyond to help me in a bind. The amount of knowledge and the extra effort she put forth was amazing! I stopped in because our builder didn't get something in as scheduled and it was holding us up. She called all over and ended up driving to pick up the product herself from their Ontario store as their runner called in sick that day.. all this so I could have it on time!!! Now that is CUSTOMER SERVICE!! HIGHLY recommend!!

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  Response from the owner

  Melina, thank you so much for taking a moment to let us know of the incredible service Angie, from Standard Plumbing Supply in Boise, gave to you. We do pride ourselves on great service but we have to say, Angie surely went above. We appreciate your business and hope to welcome you back in soon.

• D

  Douglas Schevers

  1.0

  Horrible lazy employees. Maybe walking around might do em some good. I walked in with a valve, asked if he could help, while sitting down points me clear down an isle. Cool, well I had mentioned I don't exactly know what I'm looking for.. I had to walk back to ask what a part was. Sends me back, absolutely zero help. I work for a very big company, I am 100% never ever coming back to this lazy environment. If you're good with that, perfect place for you!!

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  Response from the owner

  Douglas, I truly appreciate you sharing your recent experience with me. This is not the service we strive for. If you can let me know what day you came in so I can determine who was working that day, I would greatly appreciate it. I can only say, this is not the typical service you can expect from our store. I hope that you will come back and try us again in the future. You can email me any future information at [email protected]

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  Douglas Metzgar

  5.0

  Just a shout out to Jeremiah for helping us in a pinch. We just started remodeling our master bath this week and had already purchased a 30"-wide shower base/pan. Our contractor double-checked our plans and said we could go with a wider base to gain 2" in the shower. We looked and called all over the Valley to no avail. Our contractor suggested that we call Standard Plumbing Supply. Jeremiah answered the phone and went the extra mile to locate the unit in his warehouse, hold it for us, inspect it on pickup, and loaded it into my vehicle. Jeremiah was friendly, courteous, professional, fast and thorough. He saved our project and timeline. Thank you Jeremiah. The only bad thing about my experience? Discovering a store packed with tons of great stuff that'll have me coming back for more!

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  Response from the owner

  Douglas, thank you so much for your wonderful review of Standard Plumbing Supply in Boise. Jeremiah is a great asset to our team and so happy to hear he was able to assist you. We have to disagree with you on your "bad thing", we think it is a good thing you want to come back and cannot wait to serve you again soon!

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