Staggs Plumbing
Rusk, Rockwall, TX

Staggs Plumbing Reviews

4.6 stars based on 47 reviews

Featured Comments:

• J

  Jamie Ashby

  5.0

  Outstanding! This is a family owned and operated company that provides quality work and exceptional customer service. They were polite, professional, and efficient. I called because I needed a new dishwasher installed and it required new pipes and hoses. April (office manager/dispatch?) was very kind and helpful and scheduled an appointment for me. Matt and Juan came out first thing the next morning and took care of everything I needed and were even kind enough to look at some other work that I wanted done. They are very knowledgeable and affordable. They clean up after themselves and wear booties over their shoes to keep your floors clean. Will definitely use them for future projects! Be sure to ask for Matt!

• N

  Nate Vogt

  1.0

  After researching local plumbers, I contacted Staggs to get an estimate for a home project. When the technicians arrived they were very nice and knowledgeable but after giving me an estimate they charged me a $59 service fee that would be credited to me if I used their service (Note: the website advertises FREE estimates). I called their office and was informed that the estimate was free but service fee was for them driving to my house which makes it not a free estimate.

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  Response from the owner

  I can assure you that we believe in always presenting customers with the most honest and fair service around, Nate, and I never want anyone we work with to feel as though they've been misled in any way. Please do not hesitate to reach out directly if there are any further questions -- we truly look forward to showing you the full five-star treatment that this entire crew is all about. -Randy S., Owner

• C

  Casey DeLatte

  5.0

  We had an issue that required us to shut off the main water on Sunday night. Staggs was the first company open (7am) on Monday and despite being fully scheduled, was able to get a team to our house within hours. They were very professional, communicative, knowledgeable, and efficient. I highly recommend their services for emergencies or non-emergencies alike.

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  Response from the owner

  I'm so glad we could get your issue taken care of so quickly, Casey. Thanks for sharing your story. It means the world to earn your recommendation and we'll continue to be here whenever you need us! -Randy S., Owner

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