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In urgent need of commercial plumbers at the moment? We'll show you every detail about some information about Southwest Plumbing in Reserve, Thousand Palms, CA which could be in your neighborhood. View their infos such as opening hours, addresses, phone numbers and store pictures below and get a quick response from plumbers near you instantly.

Southwest Plumbing in Reserve, Thousand Palms, CA | PlumbersNearby

Have used Southwest Plumbing in the past and have been very satisfied.

Had some toilet problems so called them to come out and take a look.  The young woman on the phone took all my info, noted that I was a previous customer, and told me they were “overwhelmed” with service calls but that a dispatcher would call me back.  3 days later and still no call back.

Called another well known plumbing company, scheduled an appointment, and they’ve already been out and completed the work!!

I’m still waiting on that call from Southwest Plumbing.  The Dependable Guys?!  This time, not so much….

Don't hire these people they promise and promise to call you back and nothing. They are not 24hrs and no good for an emergency.

Have used them twice. They were great. They are our plumbing guys now.

I own a second floor rental condo in Mesquite Country Club.  The owner of the condo directly below called and said water was dripping from her ceiling directly below our shower into her shower below.  Southwest came and looked at the problem and met with our tenant and the owner below and said the repair to replace the shower drain would take 4 - 5 hours.
Southwest sent me a quote on November 29, 2017 for $2,260.00 which specified it did not include painting the ceiling of the condo below.
I called and emailed Southwest 3 times over the next two days and left messages to be called back so I could ask some questions but my calls were not returned.
On Dec. 5 their receptionist called to ask for authorization to charge my credit card for the call out.   I explained I had some questions and then spoke with Matt.  He initially was very aggressive and wanted payment without answering any questions.  Eventually he offered to text me pictures of the problem and a properly itemized invoice which I had explained was required by my insurance providers.
I received the pictures promptly but no revised quote.  After leaving another message for Matt on Dec. 10, I received a revised quote on Dec. 11 which was not itemized as discussed and was for another $300 - $2,579.00 .  It included 8 hours for a plumber at $105/hr and a helper for 8 hours at $65/hr. and drywall repair at $1,100 but did not mention painting.  I left a message for Matt inquiring whether the additional $300 was to cover painting.  So far I have not received a reply.
On the same day, Dec. 11, I looked at the problem with another plumber.  It was immediately obvious it was a very simple repair.  It was fixed the next morning for $500 which includes drywall repair and painting.  This saved me from having to make an insurance claim and pay my $1,500 deductible.
If Southwest had acted promptly in a professional manner I probably would have filed an insurance claim and had the repair done by them.  The lack of response concerned me sufficiently that I looked for other options and I am glad I did.
Southwest Plumbing is an unprofessional, ripoff scam company.  Similar to an earlier reviewer I would not recommend Southwest.  Always get a second opinion.
I have given them one star only because this site won't allow zero stars.

25 Jan 16 - On Sunday, the 15th, we had a plugged master bath toilet. I attempted to clear it several times with a plunger. Didn't work. I called a few plumbing companies on Sunday. Too costly, or their schedule was full until later in the week. I waited until Monday, and I called a couple local plumbing companies in our area. Southwest Plumbing had been recommended (on Sunday) by a representative of another company. Southwest's receptionist (Maritza) was very courteous, helpful, and informative. Everything explained about cost, cost additions if necessary, etc.
Zeke, the plumber, arrived quickly, did the clearing with a "toilet snake" device within 15 minutes, and was very informative. I asked him about a different problem, and he checked the house water pressure. It is at the correct reading, so the problem is resolved in my mind.
Zeke is knowledgeable and efficient. The company is fortunate to have someone of that caliber.
I will recommend Southwest Plumbing to any who ask about the same problem we underwent with the toilet.

Southwest Plumbing
Reserve, Thousand Palms, CA

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3.6 stars based on 27 reviews

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