Southside Plumbing Co
Creek, Carrollton, GA
- +1 770-832-8219
- 280 Whooping Creek Rd, Carrollton, GA 30116
- OPEN NOW
Southside Plumbing Co Reviews
4.1 stars based on 18 reviews
I called Southside Plumbing on Monday 05/17 at 10:30 am and spoke to a gentleman who said he'd call me back to set up an appointment. My call wasn't returned by 6PM so I called again and left a message. A second message was left Tuesday 05/18 at 11:25AM as well. It is now 11:25AM on Wednesday 05/19 and I still have not been called back. I understand if Southside Plumbing is busy, but it only takes a moment to return a call. I am very disappointed as this company came highly recommended and I have several plumbing-related projects I need completed.
Glen came to our house and wrote up an initial free estimate two days early at the end of his business day for which we were grateful considering an associated time constraint. The job consisted of replacing the entire sewer line running around the house to the city tap at the road. This was a very extensive job given the length of run, proximity to two enormous oak trees (within 15 ft) and the age of the house/sewer (1948). He beat two other companies in price by alot which was initially alarming due to the complexity. He spent all day battling roots, antiquated sewage design and the sheer depth of the trench needed for such a long run. We had good flow the first day and didn't have to leave for showers that night. He capped off the cleanouts by 9 the next morning and was technically done. We also had a preexisting issue with a bathroom sink which was not in the scope of the job we agreed on, yet he came in, troubleshot the issue and determined that it couldn't be fixed immediately due to an unrelated issue. Glen truly does fantastic, affordable work in a timely and transparent manner. He will get the job done right.
Glenn is AMAZING. He goes above and beyond on everything and comes out for emergency night and weekend calls. We have used him several times and so grateful for him.
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