SOS Plumbing Rooter
Whittier, Costa Mesa, CA

SOS Plumbing Rooter Reviews

4.8 stars based on 12 reviews

Featured Comments:

• R

  Raphael B

  5.0

  Called for help with a clogged toilet and the owner on the phone was very responsive and helpful and told me a technician would get to me later in the day. The tech arrived, diagnosed the problem pretty quickly and called for support with the tools he needed to get the job done. They worked for hours until the job was finished and done right. Highly recommend this company for excellent service and professionalism.

• D

  Dennis Lyons

  3.0

  Disappointed I did not get quote verbally or in writing before working projects I had used then 3 times before and over $200 for a flapper and fill valve in toilet disappointing took about 15 minutes. My fault I guess just disappointed at the price. They were on time and courteous

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  Response from the owner

  Hi Dennis , thanks for the feedback. I will look into it and thanks again for your business we appreciate it Chris Fults

• D

  Daniel Sofranko

  5.0

  My wife and I called Paul at S.O.S. Plumbing when the upstairs sink backup up. We recently had a fiberglass liner installed by another company, and it turns out they missed reinstating the sink drain connection into the main line (that's a BIG oops). As I feared, we had to dig...in the family room...under the carpet...three days after we had the house cleaned and the carpet shampooed from the other guys. We shared our story with Paul and Al, and everything the other company put us through (extended timeline, disorganization, destruction of property, etc.) They felt for us. Given that the family room had to be dug up, these guys did it right!!! They set up ratcheting poles (floor to ceiling) to create a containment area. They put down several drop clothes, to protect the carpet. And they even put the dirt into trash cans instead of on the slab. Imagine that, a tidy plumbing company...I was shocked too. When they left, the job was done right and it was photographed for the previous company. Our family room was as clean as it could be until our carpet guys could reset the carpet and pad they folded over (neatly). And now (three days later), there is NO EVIDENCE that S.O.S. Plumbing was here. They were upfront about the Scope of the project and Pricing. They were very fair and kept their word! They said ONE day, and it was 3/4 of a day! These guys definitely earned a spot on my "Good Vendor List." As a business owner in an industry that is familiar with plumbing, that is a strict list. I also possess the knowledge to understand their process, and to know (ahead of time) these guys are HONEST & hardworking, very clean, and paid to think!! Thanks guys, my wife and I are so relieved to be through this.

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  Response from the owner

  Thank you for your review Daniel! We are happy to help with any plumbing problem.

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