Soft Water, Inc.
Travis, Waukesha, WI

Soft Water, Inc. Reviews

4.7 stars based on 59 reviews

Featured Comments:

• J

  JAIME & KIM VEGA

  5.0

  Absolutely amazing! Soft Water came through for us during the sale of our home! From the date we first met with them the work was completed within a week. This was not a straight forward job but they got all phases of the job put together efficiently and at a very reasonable rate! Highly recommend!

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  Response from the owner

  Thank you for your business, Jaime and Kim! Glad we could help so quickly. Please let us know if we can help in the future.

• D

  Danielle Behrman

  5.0

  What a company! They came out to quote our water softener and had one installed the next business day! The installer came in the middle of a snow storm, which didn’t stop him. I have never seen a harder worker! He shoveled and salted my whole drive way ( a quarter mile hill) so that he could get up it! He even used a dolly for some of the pieces while the snow melted enough to drive up! He was efficient ( in and out in a few hours). He cleaned up the area and left it all very orderly! Would recommend this company to anyone! Thanks Rick for your kindness and diligence!

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  Response from the owner

  Rick does do an excellent job and we appreciate your kind words. We will let him know as well. Thanks.

• M

  Mauricio Herrera

  1.0

  Had soft water come out and fill a pressure tank , the tech failed to reset all my breakers to operating condition including the secondary switch to the dishwasher , I called soft water right away and they ignored the problem . They said it was not something there tech did. I left the dishwasher not working for 2 months thinking my dishwasher broke , finally called an electrician to come out and they had to reset the secondary switch that goes to the dishwasher . Called Dave the supervisor or owner at soft water , he has not very helpful or helpful. Soft water bill was $250 and the electrician/ Plumer that came out charged another $150 and soft water would not cover the bill or give a discount on there service. Dave blames my breakers not being labeled correctly , and would not help at all , He was very aggressive and combative and threatened to send the file to the company attorney. At that point conversation ended

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  Response from the owner

  This has been handled to the customer’s satisfaction and hopefully they will log back on and revise their review.

More reviews (7)