Smith's Sewer Service, Inc
62nd, Johnston, IA

Smith's Sewer Service, Inc Reviews

4.1 stars based on 151 reviews

Featured Comments:

• C

  Caleb Langebartels

  2.0

  I would not recommend receiving service from here unless it is from Brian which is the only reason I am giving it 2 stars instead of 1 because he did help us. Had to call multiple times and was greeted by rude employees almost every time. They came to fix the sewer lines the first time and was told it was in the city so the city would pay for it. After the city sent a check it took about 2 weeks for the charge to be reversed. The lines stopped working again so they came back and Brian was able to fix it, and was respectful and helpful. I set up another appointment to have him come back out and fix the bathtub drain since it is not connected and he said he would look at it so I set up an appointment for about 3 weeks out and asked for Brian to come back. The person who came back today was rude and was not Brian who I requested in the first place. He looked at it for about 3 seconds and told me he didn’t even want to try to look at it and said they’d send Brian. I then get a call from the office who said Brian can’t fix it so I waited all that time for nothing. I’ve been patient with them for over 2 months now but I am not happy with the service.

• A

  Alicia Fines

  5.0

  A worker came to my home and went above and beyond. Extremely nice and caring. Did a great job. He did not mind explaining to me what he was doing and I just wanted to give him a big shout out! Thank you Noah! Very hard worker and cares not only about being professional but also being kind to customers. Big five star review!

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  Response from the owner

  Thank You for your business and the great review of Noah !

• V

  Vike Fan

  5.0

  Have had Smith’s out 3 or 4 times in the last 10-12 years. Service personnel always friendly and professional. Have a 100 yr old home and an old draining system. They always come through. Thanks.

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  Response from the owner

  Thank You, We appreciate your business and the great review !

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