SERVPRO of St. Charles City, St. Peters, Dardenne Prairie/Weldon Springs
Howell, St Charles, MO

SERVPRO of St. Charles City, St. Peters, Dardenne Prairie/Weldon Springs Reviews

4.9 stars based on 82 reviews

Featured Comments:

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  Gina Wilkerson

  5.0

  When my home was flooded due to a local appliance company installer not putting the washer drain pipe in the hole in the wall, I called Servpro. They were out in a couple of hours. They worked for hours removing wet laminate flooring, soaked installation and drywall. Set up fans and dehumidifiers in my kitchen and basement. A few days later most of my kitchen cabinets had to be removed from the wall too. They carefully moved everything and set it aside. Everyone was very professional. Josh gave me his business card and told me if I needed anything, to call him personally. He was very responsive to all my calls. Although I was not happy about my home being flooded after moving in just a week prior, Servpro made it better! I will highly recommend them to anyone and would hire them again if needed in the future!! Thank you to Josh and his crew for doing a great job!!

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  Response from the owner

  Thank you for your comments Gina! We are glad we could help you.

• M

  Marcia Rolfsmeyer

  5.0

  I had a water purifier tank break off under my kitchen sink, which resulted in a strong rush of water. By the time I saw it, water was all over my kitchen, pantry,, under appliances and breakfast room The water also drained into my basement. I called Servpro that evening. They offered to come immediately, but I said early the next morning was ok, since I had the water contained They arrived at the promised to time They were extremely thorough, very knowledgeable about their work, and very efficient. They showed compassion about the damage to my house/flooring. They really cared about the work they did and equally concerned that I understood what they were doing- every step of the way. They frequently asked if I had any questions. Their goal was not only mitigation and restoration, but also that I was extremely satisfied with their work and the resulting condition of my house. They worked professionally with my home owners insurance adjuster. Servpro took pictures of all the damaged areas before and after the process. They also maintained detailed documentation I would highly recommend Servpro for any service they provide

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  Response from the owner

  Hi Marcia, thank you so much for your detailed review, we appreciate it! We're here to help if you need any additional services.

• L

  Laura Mavros

  5.0

  I had a local appliance store install a refrigerator that caused major water damage. Mark, Sean and every single person that came to my house from Servpro were phenomenal! They were kind, professional and always asked if I had questions. They were extremely thorough. You never want to be in a position to use a company like Servpro for water damage clean up but if you are unfortunate to find yourself in that position then you should call Servpro. They all made a terrible situation more bearable.

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  Response from the owner

  Laura, thank you so much for the five-star review! We're always here to help, let us know if there anything else we can do for you.

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