SERVPRO of North Central Tazewell County | SERVPRO of Peoria | SERVPRO of Galesburg and Macomb
Sapp, Pekin, IL

SERVPRO of North Central Tazewell County | SERVPRO of Peoria | SERVPRO of Galesburg and Macomb Reviews

4.7 stars based on 76 reviews

Featured Comments:

• T

  Tamara Hayes

  5.0

  I had a laundry room/attached bathroom, that flooded from my neighboring condo and into my living room.....3 times in 10 days. They’d just get it dried and the cycle would start all over. They had patience that you can’t believe but more importantly, concern for my mental well being after the third time. The mgr Cody even came to my defense when I had an issue with my own insurance companies assessor. The nicest group of people. They gave me more help and direction than my insurance company did. The professionalism is superior with the perfect amount of feeling like family. Thank you to all from the ladies who answer the phones, to the owner, Cody, Brett, Michelle, and Eric (forgive me for the couple of names I’ve forgotten) I will let everyone know of your great care and expertise. Thank you for making this less of a headache! The water clean up was fast, carpet cleaning was fantastic, the whole ordeal dried! Now they will soon be hired by myself to finish with the restoration and repair. Yay!

• B

  Bev Carr

  5.0

  Cody was thorough and explained exactly what to expect through our process, and was very understanding of what we were going through. Our basement flooded and he was extremely helpful and considerate of our situation. Casey and Nicole did our cleanup and they were super awesome, friendly, and got it done well. Thanks guys! 10/10 recommend.

• D

  Diann Gorski

  5.0

  Following a house fire that started in our fireplace, after contacting ServPro, the ServPro team was promptly there going over the details that would soon follow re: restoring our home; cleaning and doing demo in the areas that were affected. Specifically, Casey and Nicole were professional and friendly as we interacted with them on an almost daily basis. I personally saw them working hard physically by removing our furniture to get cleaned. We really appreciate all the work they did! Danielle and Dave I interacted with occasionally via text, and they answered all the questions we had as the daily process unfolded and communicated with us when there was a change in the schedule. Thank you!

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