SERVPRO of Madison, Lawrenceburg and Versailles
100, Madison, IN
- Phone:
- +1 812-574-5744
- Website:
- https://www.servpromadisonlawrenceburgandversailles.com/?utm_medium=yext&utm_source=gmb&y_source=1_MTYxOTQ3MDYtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
- Address:
- 3503 County Rd 100 W, Madison, IN 47250
- Hours:
- TuesdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
SERVPRO of Madison, Lawrenceburg and Versailles Reviews
4.4 stars based on 7 reviews
Featured Comments:
K
Kimberly Ryan
1.0
Committed to doing work and AFTER we called off two other potential providers, they told us to find someone else. Hope that they treat other customers with much better level of professionalism. Get the commitment first…and have a back up plan!
Response from the owner
We appreciate you sharing your experience with us. We hate to hear that you had such a negative experience on top of the already frustrating situation. We strive to provide a 5-star customer experience and always want our clients to feel that they have received excellent service. However, homeowner was told we would be onsite to perform inspection at a specific time, we showed up, performed inspection, provided an estimate. We were in a state of emergency that required us to prioritize losses based upon the severity of each individuals emergent need. Homeowner was informed she would be scheduled out within a few days, due to her needs. This timeframe did not work for her and chose to go with another company.
C
Cecilia Oak
5.0
ServPro removed mold under the crawl space caused by a leaking pipe from the dishwasher/sink area that connected to the main sewer pipe. They were very professional, friendly and took care of the problem in a timely manner.
B
Beckey Reiter
5.0
I normally don't write reviews but this company deserves me taking the time to share. I have had the unfortunate luck to have used them twice in the last 5 years. Both times for water damage from burst pipes. The first was a monster of an ordeal when the pipes in a upper floor bathroom broke, in the dead of winter, and flooded three floors. Bathroom, hall, 2 bedrooms, living room, kitchen (noticed the issue when water cascaded out of my kitchen cabinets), garage, and the basement. They were out with a team of folks the next morning. The most recent issue was this weekend. A pin hole pipe in an interior wall that flooded a couple of rooms. Once again, they were out the next morning, on a Sunday and worked most of the day to start the drying process. I am allergic to mold so I have a real fear of things not getting dry and turning into a serious problem. They walked through everything they were doing and why. They were professional and thorough! When you are having a home crisis, you can trust these folks will take care of you and your family. THANK YOU SERVPRO of MADISION!!
Response from the owner
Beckey, thank you so much for the positive review. It has been a pleasure working with you and we're glad to help.
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