Service Mechanical Co
Swartmore, Hampton, VA

Service Mechanical Co Reviews

2.4 stars based on 75 reviews

Featured Comments:

• B

  Bryan Moon

  1.0

  I'll start by saying that i was set up with them though AHS because my furnace is blowing out cold air. I was informed that because of my location they can only provide me service from 7-11. After I explained that both my wife and I work 9-5 jobs and that those times don't work for me I was informed that while they could offer me another date they could only offer me those times because the of the drivers route. Thankfully because of the holiday I was able to havre them to my house. The technician did in fact show up on time and was very nice. My problem is he showed up, looked at my equipment, told me he would need to get a test authorized and would need to make another appointment. After calling the company multiple times and finally getting though to someone, they tell they will get the work order and call me back. 9 hours later I finally get a call back and I'm told he will have to come out to do a leak test. Irritated, I asked why it wasn't performed at my appointment today and I was told because it was a service request and that the test isn't authorized for a service request. Yet again they offer me 7-11. I pulled a Karen and asked to speak to a supervisor because at this point I had an attitude, and so did the representative. The rep proceeds to tell me they are the supervisor and also the owner and there was nothing else they could offer me because of the drivers routes. I would steer clear of this company at all costs. The only plus to them was that their tech actually showed up on time.

• C

  Cheryl Parks

  1.0

  Worst service ever. Crooks and. Liars. Still have no air conditioning using them through AHS.

• A

  A J

  5.0

  I was worried after seeing all of the negative reviews. Like many, AHS sent this company out to fix my a/c. Thankfully they were able to resolve the issue quickly and get my a/c back up and running. They were prompt and professional. I am satisfied with their services.

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