Seagraves Plumbing
Atkinson, Atlanta, GA

Seagraves Plumbing Reviews

3.6 stars based on 27 reviews

Featured Comments:

• B

  Bret Cowley

  5.0

  Called to ask about having a 30 year old toilet fixed. After consult with technician, decided to replace the toilet. Chris took extra time to pay attention to the details, making sure everything was installed properly (especially with the old tiles that were surrounding the toilet). Happy with the work provided.

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  Response from the owner

  Bret, thanks for trusting our team with your plumbing needs! It's great to hear that Chris could help you install a new toilet with ease. Let us know if there's ever anything else we can do to help. -Seagraves Plumbing

• C

  Casey Carter

  5.0

  Called today to get a toilet issue resolved that I've had for years. My schedule wouldn't allow me to get an appointment time until November which was fine. Just a short time later they called me back and said they had a cancellation they can actually come today if I was available. I was! Jason and Joe came a short time later and spent a good bit of time diagnosing the issue. They were friendly and professional. They fixed my problem and the price was reasonable. Very happy with the booking process and repair service. Thanks Seagraves.

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  Response from the owner

  We know how difficult it can be to schedule the repairs you need, Casey, which is why we're always more than happy to get you an appointment as quickly as possible. Glad to hear that Jason and Joe were able to find the issue and fix it for you fast! Your support means a lot, so just reach out again if you ever need anything. -Seagraves Plumbing

• J

  Jerry A

  1.0

  Called to schedule an appointment to see if someone could come out and take a look at my hot water heater and the receptionist advises me that I need a new hot water heater. Where I grew up the receptionist didn’t tell you what you needed - I have always had technician to come out and diagnose the problem. I ask to leave a message for the owner and some rude guy returned my call. I completely understand the low ranking now! ____________________ Update: Never raised my voice to your GM nor used bad language and if anyone was rude it was him! Reliable Plumbing - came out, diagnosed the problem and replace the plastic drain release which had a hairline crack in it.

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  Response from the owner

  Quick service and honest diagnostics are what we take great pride in, Jerry. We apologize we didn't get the opportunity to get a tech out to take a look at your water heater. Though our receptionist isn't a technician, after being with us for 25 yrs, she is likely to make the right recommendations. Your call was returned by the General Manager for the company and was treated very appropriately for the language and behavior that he was receiving. If you choose to call us in the future, please watch your tone as our employees are instructed not to engaged in hostel behavior. -Seagraves Plumbing

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