Roy's Plumbing, Heating & Cooling
Cooper, Tonawanda, NY

Roy's Plumbing, Heating & Cooling Reviews

4.8 stars based on 1111 reviews

Featured Comments:

• B

  Brian Page

  5.0

  The people at Roy's are top notch. Roy's is always there for you when you need them. I had my furnace quit and needed a new furnace - Roy's handled the job expertly, quickly, and professionally. Jake quickly and accurately diagnosed the problem and helped get me started on the path to a new furnace right away. Joe was great at discussing my equipment needs, readily accommodated my requests for upgrades, worked to get me a new furnace ASAP, and was friendly and comforting in the process. Brandon and Steve did a superb job with installation. I don't think it could have went better. Roy's also installed a new hot water tank for me 6 weeks prior. Similarly, a great job by Jack. I'm being honest when I say I wouldn't call anyone else but Roy's with my HVAC and plumbing needs.

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  Response from the owner

  Thank you, Brian, for sharing your five-star furnace installation experience with Roy's Plumbing, Heating and Cooling in Buffalo, NY. Having a furnace quit in the middle of winter is stressful, and we're glad that our team was able to take your worries away and have you back in cozy comfort ASAP. I've shared your review with our team so that everyone you mentioned is properly congratulated on a job well done. If you have any follow-up questions, do not hesitate to reach out to us at (716) 218-1190.

• E

  Ed Kassirer

  5.0

  We are super happy with the work that Roy's plumbing has done for us. Both Dave and Steve did a GREAT job at installing our new furnace in a very professional and timely manner. They were here on a really cold day and we were without heat for only a short time during the installation. I would highly recommend Roy's Plumbing.

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  Response from the owner

  Thank you for the five-star rating and the fantastic review, Ed! We know that, in the middle of Buffalo winter, restoring one's heat quickly is key. We're glad that you are warm and cozy with your new furnace and we are here to keep you that way! If you have any follow-up questions or are looking to schedule regular maintenance visits to keep your new system performing at it's best, give us a call at (716) 218-1190.

• C

  Courtney Schneider

  5.0

  One of our pipes sprung a leak at 9:30pm. Roy’s was the only place in our area that could have a technician out to us within an hour. Jason called and attempted trouble shooting over the phone and did come out and was extremely knowledgeable, kind and helpful! Even with the emergency fee our bill was much more reasonable than other plumbers we have dealt with. We were super impressed and will now use Roy’s consistently! Thank you guys!

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  Response from the owner

  Hello Courtney. Thank you for rating and reviewing your after-hours emergency plumbing service from Roy's Plumbing, Heating, Cooling and PowerWorx in Buffalo, NY. We understand the stress and anxiety that comes with a plumbing emergency and our goal is to take that worry away as quickly and as thoroughly as possible. We appreciate your business and are here for you at (716) 525-8989.

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