Plumbers

Roto-Rooter Plumbing & Water Cleanup
Walnut, New Braunfels, TX

4.9
(194)Check map
  • Phone:
  • +1 830-608-0068
  • Website:
  • https://www.rotorooter.com/newbraunfelstx/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
  • Address:
  • 1111 N Walnut Ave Ste 202, New Braunfels, TX 78130
  • Hours:
  • ThursdayOpen 24 hours
  • OPEN NOW
  • Reviews
  • Map

Services

    Roto-Rooter Plumbing & Water Cleanup Reviews

    4.9 stars based on 194 reviews

    Featured Comments:

    • T

      Tympani Five

      2.0

      Hired Roto Rooter of San Antonio to clear a main drain . The tech did a good job unclogging the drain. The drain was then scoped by another technician who informed me that the sewer line needed replacing and would cost $80,000. I asked him how that could be when the trenching could be done for under 1K? He then gave me a revised estimate of $14,000. I told him I wanted to get some other estimates and would then proceed with the project. I spoke to a couple of different master plumbers who said at most the entire job would cost $8,000, and that $14,000 was an outrageous price. It appears San Antonio Roto Rooter assumes customers don’t know the average cost of a repair and try to take advantage of that. So…use SA Roto Rooter to clean out drains if you must, but get a second opinion before you hire them for anything else.


      Response from the owner

      We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

    • V

      Victoria Escamilla-Morrow

      5.0

      Jesse was very nice, helpful, and professional. I would recommend him to any of my friends and family. For any other plumbing needs that come up for us, we will definitely be contacting him again. Thank you very much, Jesse!


      Response from the owner

      You're welcome Victoria! We are really happy that Jesse provided an outstanding service. Will be sure to pass along your kudos to him. We appreciate your business!

    • l

      leo lozano

      5.0

      Ernest the Roto Rooter swevice tech was professional, knowledgable, and very consumer friendly. Explaining the processs as well as allowing the customer to become involved. He was very patient and thorough.


      Response from the owner

      We are very happy we could provide you with a positive experience! Thank you for calling Roto Rooter and letting us know that Ernest delivered 5-star service!

    More reviews (2)

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    Current Hours
    OPEN NOW
    • Thursday :Open 24 hours
    • Friday :Open 24 hours
    • Saturday :Open 24 hours
    • Sunday :Open 24 hours
    • Monday :Open 24 hours
    • Tuesday :Open 24 hours
    • Wednesday :Open 24 hours

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