Mr. Rooter Plumbing of New Braunfels
I-35, New Braunfels, TX

Mr. Rooter Plumbing of New Braunfels Reviews

5 stars based on 309 reviews

Featured Comments:

• F

  Florentino Feliciano

  5.0

  Home emergency repairs can be scary when they happen, especially when it comes to water. How bad is the issue? How much will it cost to fix? Who should I call? I'm glad we stumbled across these guys. They really are the best. We've used them several times over the past year and a half, since the beginning of glorious 2020. Everything from a leaking water heater, leaking toilet, busted pipe in our wall, faucet installations, and water heater install. They do it all and each time they came through the quality of service has been outstanding. They have this friendly-neighbor feel to them. Whenever we have a water issue we do not hesitate to call them. Each of these guys perform consistent quality work.

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  Response from the owner

  Thank you Florentino! Although we hate having to see anyone under these circumstances, we do greatly enjoy getting to know our clients!

• C

  Clint Blundon

  5.0

  Home Depot requires a water shut off valve behind refrigerators before they'll actually install new units. Of course they don't tell you that ahead of time, so I found this out the day of delivery. I have a water shut off valve literally 6 feet away, but that wasn't good enough for their "narrow installation guidelines" (HD reasoning). I called Amy at Mr. Rooter Plumbing on a Friday to see if I could have a valve installed within a few days so I could have Home Depot back out to actually install the fridge and haul off the old one. I didn't think they would be able to work me into their schedule, but they did - the following Monday! Talk about fast and efficient service. Their techs showed up on time and completed the installation flawlessly. I can do basic plumbing work, but I don't do it because I want professionals to do the work correctly. Mr. Rooter is exceptionally professional. Highly Recommend!

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  Response from the owner

  Thank you Clint! We greatly appreciate you taking the time to leave a 5-Star review of our company. We strive for excellence and are glad to not only meet your expectations, but exceed them!

• J

  Jose Dizon

  5.0

  Great experience again! My wife and I love Andrew. He’s been to our home twice for various reasons. He is very professional. I like their upfront pricing, very reasonable. There are times when you can DIY, and there are times you need to call a pro. I have another project coming up and I will call Mr. Rooter for a free quote. And I’ll ask for Andrew to do the work.

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  Response from the owner

  Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

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