Roto-Rooter Plumbing & Drain Services
FM2305, Belton, TX

Roto-Rooter Plumbing & Drain Services Reviews

3.9 stars based on 49 reviews

Featured Comments:

• R

  RaeAnn Flor

  5.0

  Mr. Rooter and Jake for the 5 STARS! My initial phone call and scheduling was an excellent first impression. Very professional and able to address my concerns and schedule the same day. Jake arrived and his first impression was consistent with the phone call, very professional. He immediately explained how his services worked and what he would be doing. He immediately got to work and located the issue. He then explained how it would be fixed and the cost breakdown. Turns out that our clogged pipe was a bit more stubborn than some, but he did not give up and was able to successfully unclog it. He gave suggestions on how to avoid the problem in the future and how we could better use our system. I am so grateful for Jake's level of expertise and customer service. I will be entering Mr. Rooter in my contacts for any future services I hope I won't need. Thanks so much!

• J

  Johnny Blaze

  1.0

  Update: Dear owner, 12327 FM 2305 is effectively W. Adams, and it extends all the way to Temple Lake Park. There is a Roto-Rooter facility between Trey's Auto Collision and Triple Crown Glass. I will get a picture and post it here. My review encompasses the uncongenial interaction with your company representative. Interaction is a requirement for a Google review; contracting for services is not. Interaction occurred when a driver in a clearly marked Roto-Rooter vehicle engaged me in front of your facility. I will not be "extracting" my review, as it is protected under Texas Anti-SLAPP legislation, as adheres to the decorum and intent of the Google review process. "Interaction has been poor." The aforementioned statement is a kinder, more polite, expression than the middle finger I received from them at/near the shop on W. Adams. The take-away is this... Perhaps expressing strong opinions while in company livery, will garner unwanted attention.

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  Response from the owner

  Mr. Blaze, we are confused by this review. We have no such customer with your name in our system, nor do we have a shop on W. Adams. Your comments mention nothing about services from our company. We'd appreciate you extracting your comments and review.

• E

  Emily Simeroth

  5.0

  Roto Rooter for the Win last week....Gabriel took my call and set up my expectations immediately. Your guys showed up on time and and helped me with my busted line in my wall. Also spoke with the Manager Jeff who followed up with our service call. Quality service, beginning to end. Will definitely use in the future. Highly recommended.

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  Response from the owner

  Thank you so much for your kind words, Emily. We really appreciate you taking the time out to share your experience with us — and we agree, Gabriel is a true asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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