Roto-Rooter Plumbing, Drain, Septic & Water Restoration Service
Cleveland, Wooster, OH

Roto-Rooter Plumbing, Drain, Septic & Water Restoration Service Reviews

4.8 stars based on 482 reviews

Featured Comments:

• D

  Dale Swearingen, Jr.

  5.0

  Dawson attended the clog in a timely manner and was very professional. He cleaned up the sludge that had gotten on the floor and on the face panels of the washer and dryer. While not having his camera with him, he was quick to ensure he added us to his schedule within a few days to complete the service, and he was effective at reviewing the warranty of his work should anything go wrong.

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  Response from the owner

  Dale, thank you for this kind review of Dawson and his work. We're so glad he could take care of your clog and provided you with thorough service.

• T

  Tom Anderson

  5.0

  The employees are friendly and act professional. I should not have had to shave them come out again. Four years ago we had our sewage line replaced due to reoccurring backups in basement. After thousands of dollars and telling us how they "fixed" the issue we were told that we would be backup free for at least 10 years. Two years later the sewage backs up again. They come out and unclog the blockage. Two years after that our basement floods with 3 inches of sewage. They come out to find that they never replaced all the pipe they said they did. Had to have the while basement professionally cleaned, by their company, and were charged through our insurance. Then they wanted another $6000 to do the work that should have been done 4 years prior. Now 7 months after all that and we still have sewage backs up on our basement. Plus the hole in my yard has never been completely filled in.

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  Response from the owner

  Thanks so much Tom!

• f

  frank cooz

  5.0

  Service technician Dawson was very professional and did excellent work I am very satisfied with all aspects of the service call would defy use this company again. Honestly I could not have got a better service tech

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  Response from the owner

  Frank, thank you so much for this great review of Dawson and his services. We appreciate you sharing about your experience having us out to help!

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