Roscoe Brown Heating, Cooling, and Plumbing
Thompson, Murfreesboro, TN

Roscoe Brown Heating, Cooling, and Plumbing Reviews

4.8 stars based on 677 reviews

Featured Comments:

• J

  Joanna O

  5.0

  Our AC unit has had issues for years, so we have used several different HVAC companies. Working with Roscoe Brown was our favorite experience so far. We found out our unit was running on emergency heat and we knew it was time to replace it. Seth came out for same day service to look at it initially. We were able to schedule a meeting the next day to discuss replacing our unit and because we had children they moved around schedules so we could have it installed immediately! Within three days we had our unit replaced. Nathan came and installed our new unit. He was friendly, professional, helpful and efficient. Everyone we interacted with was great. We would highly recommend this company.

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  Response from the owner

  Hi Joanna, thanks so much for calling Roscoe Brown and leaving us a five star review! We are happy to hear you were pleased with the service you received from Seth and Nathan!

• C

  Corey M

  5.0

  We had issues with our heating during a cold Saturday and called Roscoe Brown for assistance. Nathan D. came that afternoon and fixed our problem promptly and efficiently. Nathan D. was thorough, professional, and walked us through each step of the process. Nathan D. spent time educating us on each part of the process and what he was looking for to evaluate our problem. He helped us better understand how to properly maintain our units, how to troubleshoot issues at home, and what issues to watch out for. He was extremely professional throughout entire process and made us feel comfortable during the entire visit. I would highly recommend using their services in the future. Nathan D. was a tremendous representative for their business and we look forward to working with him in the future with any other issues we have.

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  Response from the owner

  Hi Corey - thanks so much for leaving Nathan a five star review! We are pleased to hear you were satisfied with the service he provided and appreciate you calling Roscoe Brown!

• W

  William T Powell

  5.0

  I've been using Roscoe Brown as my service company for nearly 10 years. Whatever your needs are, they are able to assist you! We just had Seath Williams as our tech. And I cannot say enough great things about his work ethics, professionalism, and knowledge he was to diagnose my problem and quickly assess the issue and got the unit working good as new! I highly recommend Roscoe Brown for any service you need in your home.

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  Response from the owner

  Hi William, we appreciate our loyal customers, such as yourself. We are glad we are able to continually earn your business and meet your expectations. Thank you for the five star review!

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