Ribbles Septic Services
Lake, Penn Yan, NY

Ribbles Septic Services Reviews

4.3 stars based on 8 reviews

Featured Comments:

• M

  Matthew Philips

  5.0

  We've used Ribbles for years for holding tank pumping at our lake house. This past weekend, we hit capacity and our alarm started going off. We called Ribbles after hours (Friday around 730p) and left a voicemail requesting service. They arrived the next morning (Saturday) less than 12 hours later, got the tank pumped and were on their way. Amazing response time and great service. We highly recommend them!

• d

  dana benore

  1.0

  My community septic system tried to use Ribbles but it turned out to be a total fiasco. First, we made and appointment for 10 days ago three weeks in advance. Ribbles was a no show. When we called they said we were not on their schedule. Five people were there for this pump-out, one traveled 600 miles so he could pay since he is the President of the S-Corporation and controls the checkbook. We rescheduled today for a 3,000 gallon pump-out and the driver showed up with 1200 gallons in his 3,000 gallon capacity truck. When he was told we would not pay for two trips he abruptly stopped before he even started and stated he would go empty and come back and pump 3,000 gallons "and not a gallon more." When he returned he demanded payment prior to pumping. We told him that the holder of the checkbook was not present and if he required payment in advance we were done. The system did not get pumped out, we will hire someone else and never use or refer Ribbles in the future. Ribbles does not put any value on a customer's time or effort, and wasted the time of two town employees there two observe and inspect. I recommend against ever using Ribbles.

• L

  Linda Anastasi

  3.0

  Have used Ribble often - as they can clean the septic tank over the bank. Reaching them is most difficult; either no one answers, the phones are busy (for an hour or more) and voice mail messages go unanswered. Even told them we had an emergency; no one called back. So we called around because of the emergency; found Superior Septic; they answered right away and came right out; and they will be our go-to from now on.

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