Red Rock Mechanical, LLC
Rock, Colchester, VT
- Phone:
- +1 802-893-9992
- Website:
- https://www.redrockmechanical.net/?utm_source=gmb&utm_medium=organic&utm_campaign=website_cta
- Address:
- 339 Red Rock Rd, Colchester, VT 05446
- Hours:
- TuesdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Red Rock Mechanical, LLC Reviews
4.3 stars based on 39 reviews
Featured Comments:
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Lara Hutchin
1.0
This company is literally the worst business I have worked with in Vermont. The people are very nice--that is when you get a hold of anyone. However, 99% of the time, you will only get a voicemail. Getting a callback is next to impossible. They don't follow up when they say they will, you can't get a hold of them to schedule anything, and they almost never return messages. I suspect that they just decide there are certain jobs they don't want to do and, rather than communicate that directly, they simply avoid phone calls. We had a few of our heat pumps break down, and despite it being almost winter, they wouldn't return our calls to help us replace the units. We must have left a dozen messages and even spoke with Max once, who said he'd get back to me. He never did. I've sent multiple texts to his cell and left voicemail messages on both his phone and the main number. Nothing. Not even a, "Sorry, we can't help you and here's why." I have also heard from another contractor that this company is unethical in other ways that I will not repeat on here. Suffice it to say, I would look elsewhere. You will very likely be left hanging and utterly disappointed. We certainly were.
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burkhart morrison
5.0
Very impressed with the service. Doug responded immediately and scheduled the needed service .. Kurt completed the repair promptly and we now have sufficient hot water. Will definitely use Red Rock again.
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Leslie Cobler
5.0
Red Rock, made me feel as if I was part of the family! Called at 7:00 am this morning and received a called back within 5 minutes. Explained a stream of water was coming from pipe and that I turn-off the furnace. Temperature out side 5 degrees. They understood and would be here between 12:00 and 12:30….door bell rang at 11:30 am! Early, unheard of today, right? Explaining what I saw and did, VERY RESPECTFUL. He explained what he was going to do, did it, cleaned up after himself….once again unheard….RIGHT!….I will be calling them again real soon to do other work….
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