Rapid-Rooter Plumbing of Boca Raton
Federal, Boca Raton, FL

Rapid-Rooter Plumbing of Boca Raton Reviews

4.9 stars based on 95 reviews

Featured Comments:

• A

  Angie

  4.0

  11/3/21 Edited to add that after my bad experience with your new plumber Dimitri from yesterday, Bo came out today. Bo was very professional and knowledgeable and fixed the drainage without the need of replacing the parts. Thank you for your work Bo. I highly suggest to train better your new employees not only on plumbing but also on how they talk to the customers. 11/3/22 We called them to fix the low water stream from one of the bathroom faucets. First he was claiming it was the water heater causing the problem which didn’t make sense because the rest of the faucets in the house are working great. All he did was to clean the little piece under the faucet from sediments and the stream was fine but while doing his job he pressed down on the drainage and it had clogged now. So he fixed one thing and damaged another and is asking that we have to replace the drainage when it was totally fine before. Then he claimed to charge $165 for cleaning the faucet tiny piece. Horrible customer service. Will never recommend you or use you again. Now I have to get another plumber to fix what you damaged.

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  Response from the owner

  Thank you again for taking the time to let us know how we did. Glad to hear that everything was resolved and we take your concerns very seriously. We hope you have a great day! We sincerely thank you, and look forward to seeing you again soon!

• H

  Henry Lopez

  5.0

  Had the handle on our kitchen faucet break. Quick Google search directed me to Rapid Rooter. Set up a service call for the following morning. They arrived on time and finished the work on time. Very professional and will keep their phone number handy for future use .

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  Response from the owner

  Henry Lopez, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rapid-Rooter Plumbing & Drain Service

• j

  jean-marie lallemant

  2.0

  30 minutes diagnostic, they had to go to Home depot to get some parts, another one hour, total time 4 hours , over charged the bill. Just to replace the drain line under my new kitchen sink. Guys for sewer not plumber.

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  Response from the owner

  Please call our office so we can review this service call with you.

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