Radiant Plumbing & Air Conditioning
Reinli, Austin, TX

Radiant Plumbing & Air Conditioning Reviews

4.9 stars based on 8257 reviews

Featured Comments:

• Q

  Quincy Zhuang

  4.0

  Radiant installed our A/C unit after our old one failed. Overall, the experience was positive. The process went smoothly from initial proposal to installation. We were able to secure a maintenance plan as well, which was a bonus. However, that's where my experience was soured. During our previous maintenance check, the technician forgot to plug in the fuse to the condenser. We didn't notice for several weeks until the weather started getting warmer. I just find it shocking that the technician concluded their work without properly wrapping up. I thought our new unit broke down until I noticed the fuse sitting on top of the wiring box. While I'm sure this was just a small oversight, I hope Radiant sees this review and ensures their technicians are following protocol. Overall, I would recommend Radiant, but perhaps a little less whole-heartedly after my last experience.

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  Response from the owner

  Thank you for your feedback, Quincy. We will definitely be looking into this for train opportunities and appreciate you choosing Radiant.

• L

  Larry Moskol

  5.0

  We've used this company on a few occasions for both A/C work and plumbing and I continue to be extremely impressed with their service!!! The team that talks with you on the phone stays in constant communication with you, letting you know exactly what is happening and when. The techs they send out are very friendly, professional, and very knowledgeable in their craft. The work has always been very high quality!!! Radiant has definitely earned a life long client and I will definitely be recommending Radiant to any and everyone who will need and service they provide. Great job Radiant team!! Y'all are amazing!!

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  Response from the owner

  Thank you for your feedback, Larry! We appreciate your business.

• A

  Adam Wilson

  5.0

  Love Radiant! Always professional and they get the job done right. Every time we call them, we get the best service and our issues are resolved quickly. Our technician was Austin and he was phenomenal. He was able to clear out our clog and felt like we made a friend along the way. Super professional, friendly, respectful and did a fantastic job. The amazing customer service he provided is what keeps us coming back as customers. Definitely recommend Radiant!

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  Response from the owner

  Hi Adam, Wow! Thank you for your thoughtful review! We really appreciate you being a customer and helping to share the word about us. Thank you for choosing Radiant!

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