Radiant Floor Co
Hill, Barton, VT

Radiant Floor Co Reviews

4.6 stars based on 8 reviews

Featured Comments:

• R

  Raymond Bazley

  2.0

  For over a month after install I had problems with their system not heating my domestic water unless I hit a backflow valve a couple times. First they said valve was dirty and to clean it (it was with their solder), still did not fix the problem. Second they said to put a whole house filter on ( I did), they even brought up about my ph of my water was too high.still didn't fix it. Third, I was put on the phone with a different person, the guy was very very rude and also raised his voice at me like the problem was me, I hung up the phone on him. Called the next day to start over with him. Finally sent a new valve, had it installed (80$). Fixed the problem, asked to get reimbursed for the faulty original valve, they said no, it was my problem. I don't get it, spent a lot of money on their system, they should've paid to the labor $ to have the valve replaced. I think they just could not believe the system could be bad, heck I don't know. Would I buy from them again?, probably not!

• D

  Dale

  5.0

  Radiant Floor Co is an amazing company that truly cares about the products they sell and isntall. Rick helped me design and walk through every aspect of our home's heating system. 3+ years later, he is still available to talk about aspects of the system, minor adjustments, and optimizing everything you have set up, or adding to it! This is an A++ company - not only is the customer service out of the park, but their pricing is also very reasonable. Thank you!

• M

  Marc Savard

  5.0

  The customer service is excellent. A real person with knowledge actually answers the phone and helps you. Their product is remarkable and easy to use. Don't go anywhere else.

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