Professional Plumbing & Heating
Cliff, Martinsburg, WV

Professional Plumbing & Heating Reviews

2.4 stars based on 9 reviews

Featured Comments:

• P

  Pat Patel

  5.0

  To all my friends and family I highly reccommend everyone to call Proffesional Plumbing Services for any of your plumbing issues you are having. Mr. Walters from Proffesional Plumbing is an astounding person. I had a problem with my kitchen faucet during this weekend and I gave Mr. Walters a call if he would be able to stop by and take a look at it. Without any questions asked Mr. Walters had came immediatly after I gave him a call. My kitchen faucet was leaking and was bad so we had to purchase a new one the same day. Mr. Walters had waited for us to purchase a new one from Lowes and after we bought a new one he had installed within minutes. He was so patient with us and incredibly proffesional and nice while we went out and purchased a new faucet. Truly incredible service! I reccommend Mr. Bob Walters from Proffesional Plumbing for any serives my friends and family may need in the Martisnburg area!!!! Amazing work!

• C

  C K

  5.0

  I had a magnificent experience with this company. Everybody that I dealt with was amazing. I had a disaster at my rental property and they came to my rescue. Gretchen was an absolute angel that bent over backwards for me to make the process as easy as possible. She was an absolute angel. When I initially called I was so super stressed out but after I spoke to her I was very relieved. They came out to my property in record time and took care of the issue. The gentlemen that came out was very kind and knowledgeable. Bob and Gina are so wonderful as well. The prices are great and the service was incredible. I would highly recommend this company to anyone. May God bless Professional Plumbing & Heating. Please don't hesitate and give them a try....You will not be disappointed :) THANK YOU AGAIN!!!!!

• V

  Vicki Marts

  1.0

  I can't help but feel I was taken advantage of, being a single woman. Leonard came into my home and was as nice as can be. He talked and In fact, that's just about what I ended up paying for, conversation! He would even come down the hallway to talk to me in my kitchen. He took out my bathroom facet and replaced it with a new one. Granted, he had to cut it off, but that still only took a minute. He was in my home from 1205pm to 2:30pm. The actual "work" he performed was an hours worth. He charged me for 2 and 3/4 hours. I'll have to say, I am feeling very used by this company. There is no way this job should have cost me $249. I thought the days were gone that a woman couldn't take care of her own home without thinking she needed a man there to get the businesses to do their job without trying to rip the customer off. This experience has left me feeling very depressed and unworthy. Yes, my facet is in and working very nicely. But I would like the owner to know that Leonard does not have the proper work ethics. I would really appreciate half of my money back. This company will not get any recommendations from me, and I will gladly tell how I was made to feel. This will also be reported to the BBB. After reporting this to the BBB, and months of this company still trying to make it look like they did nothing wrong and I was just a crazy lady, they finally agreed to refund me what I asked for. That was on January 4th, 2016. Now it is April 8th, 2016 and they have not sent my refund. Don't trust this business! February, 2017, still have not seen the refund they promised me on the BBB complaint. Guess they just wanted to shut me up. Guess what.... November 1, 2018, I still have not received the refund they promised me. They could at least try to appease the customers a little. This is a pathetic company.

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