Plumbers Supply Co (Showroom)
Michigan, Evansville, IN

Plumbers Supply Co (Showroom) Reviews

4.4 stars based on 15 reviews

Featured Comments:

• S

  Steve Clark

  5.0

  Great place, very good selection and we came out with valuable info and this great vanity

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  Thomas O'Toole

  1.0

  Honestly, I wish I could give this place zero stars after I just called and priced a part with them. I went to their website, called their 1-800 number, and didn't realize I was speaking with their Louisville location. So I priced a part for $65.83. I thought to myself, "Great, I'll just run down to Evansville and pick the part up." I went to look up the location on their website and noticed that I had dialed a 1-800 number that didn't match the Evansville 1-800 number so I called Evansville's location to see if the part was in stock there. Bob from parts priced me the exact same part for $130.00 and told me the part was in stock at their location. I asked why the price change in 5 minutes from me calling Louisville!? This place needs to get their stuff together. I ordered the part online for $41.95 + $4.95 shipping. No tax! Good luck staying in business with customer service like that!

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  Response from the owner

  I am sorry that you were quoted different prices and thank you for sharing your experience. We strive to provide excellent customer service and that definitely didn't happen in this case and we take full responsibility. Normally we're known for our exceptional attention to details in all our locations and we regret that we missed the mark with you. My name is Scott Ritchey and I am the VP of Sales at Plumbers Supply Co. If you’d like to discuss this further, please contact me at [email protected]. I'd like the chance to make this right for you.

• R

  Ron Unfried

  5.0

  My plumber and I went there and talked to Amy. She was very helpful in getting us the items we needed to get our bathroom project completed .

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