Pioneer Plumbing & Sewer
16th, Seattle, WA

Pioneer Plumbing & Sewer Reviews

4.5 stars based on 36 reviews

Featured Comments:

• L

  Luke Morton

  5.0

  We have used Pioneer for two bathroom remodels now. These guys are fantastic at what they do. Having a 1920 Seattle home presents a number of challenges but at every turn Pioneer knew exactly what needed to be done. Jeremy is very responsive and all the plumbers—Phil, Dave and Jesse—have done very quality work. If you are doing a DIY project they are also wonderfully collaborative.

• T

  Tim Bowen

  5.0

  As a business owner, for me it is all about making it right when there is a mistake. Both when I serve customers and also when we receive customer service. On the Friday after Thanksgiving our restaurant had an emergency plumbing issue which caused our restaurant to not be able to operate. The person that took my call (Will) did an incredible job of responding and keeping me informed. After a couple of hours, the issue was that the plumber he asked to come to our location called out sick and did not tell him. After struggling to find us another plumber that was available, Will decided to take it upon himself to come out and do the repair himself. It was a one hour drive from Ballard for him just to arrive at our location. He resolved the issue in less than an hour and our Friday night reservations (revenue!) were saved! I pushed very hard for him to take a large tip, however, he could not be convinced. I have to give a huge shout out to Will and the management at Pioneer. Most times things flow very smoothly from start to finish. When we did have a hiccup, they always work to make it right!

• R

  Ryan G

  5.0

  Water heater was spitting out water, called, came same day and replaced it! They brought things up to code and it was all done quickly. Super professional, also helped with my sink. Joe was plumber who came and was great, and so was the person who answered the phone. 10/10 would recommend!

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  Response from the owner

  Thanks for the review Ryan - glad to be of service! Feel free to reach out again if you ever have any more plumbing issues and we'll be happy to help.

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