Pinkston Plumbing
Tate, Johnson City, TN

Pinkston Plumbing Reviews

2.8 stars based on 9 reviews

Featured Comments:

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  Mary Ann Littleton

  1.0

  I had used Doug before and things went well. Not so this time. He came said he had fixed my leak, which he hadn’t, and then never came back. Charged me $100 and I also gave him $200 to buy supplies for other jobs. As of two weeks, he has not returned to work on things or reimbursed me. I’d like to file an complaint but not sure how at this point. Will never use him again, out $300. Not very responsible or communicative. texted me several times he was coming and never showed up. Also, said he reimburse me and hasn’t. He has had plenty of time to right the wrong but no action so far.

• E

  E. Turnbull

  1.0

  I hired Doug to install a tankless water heater after a friend referred me. He was hard to get a hold of (voicemail always full and sometimes took days responding to text messages). He didn't call or text to let me know that he was not going to come the morning we scheduled the installation. The installation was delayed another week when he failed to coordinate properly with the propane company. I never saw the new scratch/dent discounted Rinnai unit, or venting and cleaning kits, that I paid him for weeks earlier. He did hang up a 12 year old model, claiming it was for reference. I stopped the installation and requested a refund. I am still waiting.

• M

  Michelle Bolton

  5.0

  He did a very good job replacing my water heater and was very thorough. He had our water back up and running in no time. He saved me a fortune.

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