Phoenix Heating and Air Conditioning, Inc.
Pond, Avoca, NY

Phoenix Heating and Air Conditioning, Inc. Reviews

4.6 stars based on 22 reviews

Featured Comments:

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  Timothy Jurjens

  5.0

  Our furnace had stopped heating and a friend had recommended Phoenix for service. I called and left a message on their voice-mail. Within a half hour they had called back and I explained my problem. The woman I spoke with was very polite and very helpful. She told me that she would have a technician at our house as soon as she could. Within an hour she called back and had a technician on his way. The technician arrived and was very courteous and professional. He found the problem and had our heat up and running. This was the first time I had used this company and I was very pleased with their professionalism and courtesy and will definitely call them again if I have problems with our furnace. Thank you for being there when we needed you.

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  Response from the owner

  Thank you, for such a wonderful review. We are so happy we could help!

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  Lisa Crane

  5.0

  Woke up to the furnace not working so we called Pheonix . They was here in about 2 hours (we live way out in the boonies) Nick (the serviceman) changed the blower motor and we have heat again. Price was reasonable and Nick was very friendly and informative. This company has my business and I will recommend them to everyone I know.

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  Response from the owner

  Thank you for the review! We really appreciate it. Thank you

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  Joe Sebastian

  5.0

  My indirect hot water heater got a hole in the hot water coil causing issues with my boiler. I called Phoenix and Chris emailed me a quote at 9am on memorial day. I called him and we got the paperwork rolling for a new unit. Called Tuesday gave them a credit card number for the deposit. Wednesday they had the new unit and although they were swamped he said they would come out the next morning. I was nervous as I am an engineer and spend a great deal of time on industrial job sites with professional tradesmen and it has affected the quality I expect in my home. I am rarely pleased with the finished product especially when I cannot be there during installation. Well of course when I got home I went downstairs expecting to be disappointed. Boy was I shocked to see the amazing job they did! They took what was a spider web of 3/4 inch copper and put in all the proper offsets to have everything line up properly. I could not be more pleased! I.know the first place I am going to call from now on. I also have to mention that calling the office usually gets me Beth. She is professional, pleasant, and follows through with multiple requests at a time. If you value quality, honestly, and a truly hard working local company then look no further. I am very happy to have found them and will be calling them again for my next project.

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  Response from the owner

  Thank you, it was our pleasure to be of service to you and your family.

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