Pete's Plumbing Inc
Justin, Alpharetta, GA
- +1 770-442-3934
- 2280 Justin Trail, Alpharetta, GA 30004
Pete's Plumbing Inc Reviews
3.2 stars based on 27 reviews
Keely Use for Cell and irregulalry
Try anybody other than Pete’s plumbing, or at least get an estimate from another company first. I was over charged for two extremely easy fixes. They just want a quick buck and no return customers. When Mike was here, he was professional he kept telling me he charges $175.00 per hour plus parts, next thing I know I am paying him $473.32. It is a crime to charge someone $208.32 for snaking a toilet without even removing the toilet! And, I was charged $265.00 for replacing a ball value on top of my water heater, ridiculous!! Another plumber returned my call a few hours after Mike left, I explained what was done and I was quoted $200 less for the exact same thing. Later I called Pete’s Plumbing office and wanted to discuss the charges. Even though very professional they would not budge or negotiate on the fees. I guess they do not mind losing my future project that I proposed to Mike that they would have at least netted them $5000.00+ their loss not mine.
Needed service on a hybrid tankless hotwater system. They weren't sure whether they could do the work, so we sent photos and they sent a technician. After he got here and explained that he had no idea how to service it, he told us the minimum trip charge was one hour at $175/hour. So I had him fix a faucet. Total cost to install a $30 faucet cartridge was $233. RS Andrews Plumbing came out the next day and fixed the tank for $149. When I called Pete's to express my frustration with the trip charge, I was told that I should have asked them about the minimum trip fee in advance. Lesson learned and we won't call Pete's again. Update. Loretta called me back to explain that the plumber was here for a full two hours and that the fee was appropriate. I checked and they rang our bell at 8:20 and were out the door at 9:25. The invoice shows service from 8:00am - 10:00am, so I guess we paid for travel and a coffee break after the job was complete. Not impressed.
Woke up this morning to no water in the house due to our main water line had busted during the night. We phoned a couple of plumbers who couldn't respond today, then called Pete's Plumbing based on their ratings. My husband spoke with Loretta who realized the jam we were in and she jumped into action. She had a plumber, Mike, at our house within a couple of hours. My husband had already dug a huge ditch and found the break, then Mike repaired the broken pipe for a very fair and reasonable price.....this was a very dirty job; the wet heavy clay/mud was all over the place. We are so appreciative of their professionalism and getting this fixed for us so quickly. Thank you Loretta, Mike and Pete's Plumbing!!! You were a lifesaver! Highly recommend Pete's Plumbing and they will be our go to plumber from here on out! Vivian and Bob Vance
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