Pennington Plumbing Services
McGlincy, Campbell, CA

Pennington Plumbing Services Reviews

3 stars based on 63 reviews

Featured Comments:

• R

  Ryan Garcia

  1.0

  Like so many other bad reviews here, Pennington was assigned by our home warranty company to service what is suspected to be a bad well booster pump leading to very poor water pressure within our house. After many initial calls, I was able to actually speak with Pennington. They agreed with it being a bad booster pump based on my description and started the process of ordering a new booster pump, with the idea is they would order it and only have to make one trip out. After several weeks of waiting for the pump to apparently arrive (and multiple calls on my end to try to get a status update), Pennington set up an appointment to come to the house for the installation. This appointment was ~10 days after they supposedly received the pump (I get it, pandemic has impacted a lot of businesses). Unfortunately, they never showed up the day of the appointment and now after multiple days of calls, emails and texts, I can not get a hold of anyone. Apparently this is a relatively common thing for them. I have requested my warranty company reassign the claim. I have been nothing but frustrated and disappointed with Pennington, now 5 weeks after originally reaching out to them to set up an appointment. If you have another option, I would strongly recommend booking service with another company.

• J

  Jen Lara

  5.0

  I have used Pennington Plumbing for several different jobs now. Quick response, aways on time and does clean fast work. I highly recommend them. Each time I have used for a different service and have never have they had to come back to fix prior work. Works quickly too. Always appreciate them!

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  Response from the owner

  Really appreciate your feedback. We look forward to working with you in the future.

• S

  Scott Fries

  1.0

  I can't advise against going through Pennington more! I submitted a claim through Fidelity Home Warranty to have my bathtub serviced since I was getting no hot water flow and they contracted Pennington to handle it. They out came, took a brief look at the plumbing line in to the tub (cutting a hole in the wall of the tub to do so) where they didn't find anything. They explained that the issue must be downstream near the start of the pipe and that the warranty company would follow up to have someone look at that. Instead, they reported the work as complete to the warranty company! I called the warranty company and explained to them that the problem was not resolved, and they agreed to send the plumber back out to solve the issue. After that, Pennington proceeded to ghost me for a month until the warranty company canceled the work order altogether. So now I'm left where I started with the addition of a hole carved out of the wall of my tub..

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