Now Service Pros (NSP)
1, Chesapeake, OH

Now Service Pros (NSP) Reviews

3.6 stars based on 60 reviews

Featured Comments:

• H

  Hilary H

  1.0

  Dont waste your time and money like i did. You can't count in this company at all. I called to schedule an estimate. They charge you close to a hundred bucks but when you schedule the repair that money goes towards it. My water was off so I was desperate. I paid it and attempted to schedule a repair to a leak in a water line. I had to call to even get the estimate because no one had contacted me in 3 days. I had taken a day off work and after waiting 2 hours from the time given to me I called to find they weren't coming. Rescheduled it and they canceled again. Requested my refund since I attempted to book the job solely because I had put that money towards it but they would not refund it even after the horrible experience. I requested to have a manager call me, they couldn't even manage that. Do not use this company. I will never recommend them to anyone. It's a total rip off.

• K

  Krish

  1.0

  I had bad experience, wouldn’t recommend this company. My home warranty company suggested this vendor, technician came in to our house, I think Chris is his name, he came in the day after rain and said the system is leaking, sent a proposal for $1,000 to the warranty company, they called me back and said whole system needs to be replaced. I did not buy that, I called another technician and paid myself, it was just a minor repair, electricity was not go into the condenser so the house was not cooling, he just replaced that part and everything is working fine now… Hutch was very rude, when I called their office to have them call the warranty company about the diagnosis, he was telling me that don’t call us back, We will call and let them know when we have time. I wouldn’t call this company unless no one in town is available for long time!!!! I’m glad that I didn’t trust this guy and replace the whole system for no reason!!!

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  Response from the owner

  Hi Krish, we are sorry for your experience. Can you please let us know what went wrong? Please drop a mail at [email protected]

• J

  Jesse Moore

  5.0

  Stephanie was very nice in helping me set up my appointment to repair my heat system. Shane and Josh were very nice and professional in fixing everything ans getting it done in a timely manner. I'm very happy with the service that I was provided by them.

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  Response from the owner

  Thank you so much for the kind words. Looking forward to serve you again.

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