Norblom Plumbing
Selby, St Paul, MN

Norblom Plumbing Reviews

4.2 stars based on 81 reviews

Featured Comments:

• D

  Dustin Grover

  5.0

  Norblom was the first plumber I called. Jim was friendly, professional, and very helpful on the phone. He gave me a decent idea of what to expect for the repairs I might need based on my novice description of the symptoms. He also provided what turned out to be a pretty spot on range of what I should be prepared to spend (of which they actually came in on the low end of the range.) Being a pragmatic person, I called some other plumbers, because I did not want to just go with the first place I talked to. what a waste of time that was! No one else even came close to how courteous and helpful Jim at Norblom was. So I called Norblom back to book service and I got a different person on the phone. She was also very helpful and friendly and when I told her I had talked to someone else earlier she got me back on the phone with Jim. I was able to get someone out to our house in 3 days, which was great as the pipe repair was not necessarily an emergency but something I wanted fixed asap. The plumber, Alex, was on time, very friendly, and did a wonderful job figuring out the issue and getting to right to work. I had done some prep work to control the dust in our finished basement as I knew they would have to break up the cement floor. Alex appreciated that I had done that work myself and saved him the time and trouble of controlling the dust/mess. Alex explained the issues very well and gave me options without being pushy or trying to upsell product or services to pad the bill. He listened to my requests and followed through with great service and an excellent attitude. The cherry on top is he finished with time to spare! He was scheduled to be at my house all day but finished in about 4 house even tho he had to go out for a part because my 1940’s house had an irregular sized pipe (time was deducted from my bill). When he was almost ready to leave, I pulled the ol’ by the way could you look at something else? Certainly frustrating for any service person! He was consistent with his professional and courteous manner and said no problem, let’s take a look. We were not getting adequate pressure when running hot water in the shower. He was very knowledgeable of the fixtures and was able to disassemble and troubleshoot the issue and quickly find the problem. I should mention, I have had other people tell me to save money I should just to replace the fixtures myself. I am glad I didn’t do that myself because the fixtures were actually fine and the obstruction was in the hot water line before the fixture. My wife now has sufficient water pressure in her shower and somehow I came to be the hero… Alex should get all of the credit but I’ll take what I can get. Thanks again, Alex! Overall 10/10 would recommend!

• R

  Ryan Puchreiter

  5.0

  I will only work with Norblom Plumbing. If you haven't worked with them yet, please consider my experience/s. Again, they were responsive, communicative, friendly and helpful. This time, my water heater collapsed (17 years RIP), and I was literally leaking money (+$300 on my last water bill!). When I finally figured out what was happening, I called Norblom Plumbing for help. Amy scheduled service, Mike showed up on time, and my water heater was replaced all within 24 hours. I appreciate that Mike gave me an overview of differences and code updates from the last water heater after completing install. Fast, responsive, and problem solved!

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  Response from the owner

  Ryan, we're truly honored to be the only plumbing company you'll work with. The kind of service we try to provide should result in just that, but it's always wonderful to know when we've accomplished it. Don't hesitate to call us whenever you have a plumbing need. - Norblom Team

• A

  Anne Collingwood

  5.0

  Quick, personable, and knowledgable! I needed a vintage sink installed in my bathroom and Jim walked me through the process and answered all of my questions and provided complete transparency before even booking to ensure this was a good fit for both parties. Andrew arrived early and completed the job quickly and seamlessly! I wouldn't trust anyone else with my plumbing needs.

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  Response from the owner

  Anne, no matter what new upgrades you're interested in for your home, our team will always be here to walk you through our installation process and answer any questions you might have along the way. Thank you for putting your trust in us to take care of your home. If we can be of assistance in the future, be sure to give us a call. -Norblom Team

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