NC Water Heaters
United, Raleigh, NC

NC Water Heaters Reviews

4.8 stars based on 135 reviews

Featured Comments:

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  Jeff Bennett

  5.0

  From the initial phone call followed by a quick estimate NC Water Heaters have been a joy to work with given the circumstances. After a failed water heater (age) flooded our bottom floor leaving us with no hot water, the technicians were out in less than 24 hours with an estimate already accepted. Both Jason and his associate, I think Steven was his name, including an electrician, were on time and ready to act. They were all extremely courteous, explained everything they were going and did due, tidy and came in almost exact to quote. And did I mention the pricing was very reasonable? Well it sure was! I would recommend this company to all and would use again in a heartbeat. Great job! I am extremely thankful and happy.

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  Response from the owner

  This is why we do what we do! Thank you for your glowing review. We were founded on the principle of performing quality work at competitive prices. Please call us for all your plumbing and electrical needs in the future!

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  Steve Goulet

  5.0

  We just moved to the Triangle and purchased a whole home catalytic carbon water filter and water softener for our new construction home. We were in need of a qualified plumber to install the system. On the first connection with the company, the president, David, called me to discuss the job. He spent a lot of time discussing the job, telling me about the company and listening to my needs. We received a very competitive estimate shortly after that. Other plumbers wanted two to three times more to perform the work. Kayla, the office manager, promptly sent a firm quote and got us on the schedule. Kayla was very responsive coordinating the work and a great representative of the company. NC Water Heaters sent out Jason, the water softener expert, to install my equipment. Jason was on time, knowledgeable and courteous. He did a great job. This was not their equipment and I appreciate their taking the time to install the equipment that I had purchased. Rarely do you find a small business, especially a home improvement contractor, that runs as efficiently and effectively as NC Water Heaters. I will definitely consider them my new plumber and recommend them to everyone in the Triangle.

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  Response from the owner

  Thank you for this glowing review! We take pride in giving great customer service, from the president to the technicians and everyone in between. Thank you for your business and we look forward to working with you in the future -- for all your plumbing, electrical and home remodeling needs!

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  Shaun Flynn

  5.0

  The way a business should be run! Great communication, transparent, knowledgeable, very fair and reasonable priced service. Even helped educate me on other plumbing needs. Replaced valves for my tank-less hot water heater along with some other maintenance items. Will absolutely call them again for plumbing needs.

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  Response from the owner

  We are a family business and that extends to our clients -- we treat every home like it's ours. That's also why we created the water heater membership program, because we want to make sure you protect your investment. We look forward to meeting all your plumbing and electrical needs in the future. Thanks for your great review!

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