My Guys Plumbing, Heating & Air Inc
Broadway, Bedford, OH

My Guys Plumbing, Heating & Air Inc Reviews

4.6 stars based on 244 reviews

Featured Comments:

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  A M

  5.0

  Water heater pressure relief valve broke open because of poor installation from another company that was assigned by home warranty company. The water heater is only 14 months old. After 8 phone calls to the home warranty company, I finally got authorization to find my own vendor. It was going on 24 hours without hot water. I called 4 plumbing companies before I remembered about My Guys. They were kind and empathetic when I was on the verge of panic. They said they would call me back and see if they could get the work done. Not only did they call back when they said they would, but they actually came about 2 hours earlier than they originally thought they would be able. I was overjoyed! The price was a good value and I would definitely recommend them to anyone!

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  Response from the owner

  Thank you so much for the thoughtful review and the 5-star rating. Kudos to the team for being so responsive and working hard to repair the water heater. It means so much to hear that our prices were reasonable too! We do our best to provide an experience like this one for all of our customers. See you next time.

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  Lauri Schroeder

  5.0

  The guys were great. Came in and explained what they were going to do and gave me an estimate. Ordered the parts and had the work done within a half hour. I'm having them come back to install a kitchen faucet. Thank you! Great experience!

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  Response from the owner

  Thank you so much for the 5-star rating and thoughtful review, Lauri. Kudos to the team for working so fast and being helpful! We are very proud of the service we provide and love giving customers like you the experience you deserve. We hope that you will not hesitate to call our team the next time you have a plumbing, heating, or cooling project.

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  Michael DiSalvo

  5.0

  We had a 23-year old furnace that needed replaced. My Guys were able to respond quickly for an inspection, quote and to provide service in just a few short days. Price was fair. HVAC techs were professional and kind. The brand new unit is also extremely efficient. Solid 5/5.

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  Response from the owner

  Thank you so much for the thoughtful review and 5-star rating, Michael. It means so much to hear that we could respond quickly to your request for an inspection. Kudos to the team for being kind, professional, and efficient at a fair price. We do our best to provide an experience like this one for all of our customers.

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