Murphy's Plumbing & Leak Detection
Granada, Fountain Valley, CA

Murphy's Plumbing & Leak Detection Reviews

3.7 stars based on 9 reviews

Featured Comments:

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  Elizabeth H.

  1.0

  Avoid this company - there is something very shady going on as this company obviously operates under numerous names. That 5-star review from 4 years ago from Joe Christi? Joe is the owner of Murphy and Sons. Here’s our experience: We had a mainline leak and contacted OC Leak Detection to assess and repair it. OC Leak Detection subcontracted the job to Murphy and Sons Plumbing. We should have checked the reviews for Murphy and Sons before continuing on but we were foolish to trust the reviews for OC Leak Detection and think that they would hire reliable subcontractors. Based on all recent Yelp reviews, we are obviously not alone in finding Murphy and Sons to be totally unaccountable, uncommunicative, and overpriced. We were quoted approximately $4000 for the repair, and told it would take 2-3 days of work. We also requested a replacement shut off valve at the house. The process began with about 2 hours of digging to expose the line close to the house. A day or two later, another person arrived and dug a 3 ft deep hole in our yard to try to find the line, only to not find it. And then the two holes just sat there as no one returned to do any work and no one let us know when someone might be returning. Two weeks went by (one week with some rain - we had to cover the dirt piles they had just left behind). We called to find out when someone was coming back and what the plan was. When they finally returned (on a Friday), they installed the shut off valve as requested and determined that they could run a sensor line through the end of the mainline at the shut off valve to establish where the line was. If this had been done from day one, we would not have had a large hole dug in our yard for absolutely no reason. They said they would return Monday to install a new line, but surprise, no one ever showed up on Monday. When no one showed up on Tuesday, we tried to reach out to Murphy and Sons only to find no one answered the phone and the voicemail wasn’t accepting new messages. After contacting OC Leak Detection again, someone from Murphy and Sons did show up Tuesday evening to discuss things and they returned the next day and installed the new line in a matter of a few hours. So basically 3 weeks of waiting for work to be done; having to hassle people to actually communicate what the plan was, let alone show up and do the actual job; ~6 hours of actual work; and $5000 later, and we finally have a new main. After all this, and the obvious inexperience of the “sons,” we do not really have confidence in the repair, and based on others’ reviews, we are skeptical that Murphy and Sons would even guarantee their work.

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  Nick Natter

  5.0

  These guys are the best. We have a large shopping center and call them for all our plumbing issues. They are super responsive and always send a plumber out quickly. Very reliable and great people in general.

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  Seth D

  5.0

  We had a slab leak and needed an emergency plumber to come out on the weekend. We contact Murphy and Sons plumbing who came out right away, capped the leak, rerouted pipes through the ceiling rather than the floor, and were done in one afternoon. I'd recommend them to anyone who has a slab leak or need an emergency plumber.

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