Professional Plumbing Inc.
Newhope, Fountain Valley, CA

Professional Plumbing Inc. Reviews

5 stars based on 9 reviews

Featured Comments:

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  Liz Barton

  5.0

  PP has been in business for 30 yrs and services the local OC area. They are open 24/7 for emergency repairs and 8-5pm for service and repairs on all your plumbing needs. They are awesome with great prices and better customer service.

• T

  Thomas David Miller

  5.0

  We had a kitchen sink back-up on a Sunday afternoon while preparing for dinner. After searching for an emergency plumbing service with good reviews and availability, I found Professional Plumbing, Inc. Professional Plumbing is not simply a rooter service, and I was informed that, though they were willing to help, they would not necessarily be the least expensive option. After receiving an basic estimate (indeed likely higher than a basic drain clearing service), I opted to use Professional Plumbing Inc. for several reasons. First, they were forthcoming with their pricing policy. Secondly I felt comfortable with their experience level. And, in these challenging days due to Covid-19, I appreciated the fact that they are taking extra precautions. I was contacted by Oscar prior to his arrival to inform me he was on his way. He arrived, as advertised, wearing an N-95 mask and gloves for his and our protection from the virus. Oscar was professional, knowledgeable, and informative relative to his plan for isolating the problem and the possible solutions that might be necessary, And he resolved the problem quickly. Kudos to the entire Professional Plumbing Inc team!

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  Response from the owner

  Thank you Mr. Miller, And you are correct, although we do have apprentices, we always send out an experience plumber, not just an apprentice that has been in the truck for 3 weeks. We want to earn your trust over the long haul. We have continued training so our guys are always up to date with the latest technologies and we have the best equipment and tools to do the job right. Thank you for your time to share your review of us. William Horsky Owner

• A

  A

  5.0

  Started noticing a knocking sound near the pipe where the water feeds into the house. Called Professional Plumbing and Vance came to take a look. He said that it could possibly be due to the water softener, which they do not service, and to call someone that does water softener's just to make sure before they ripped open the wall. There was no charge for the check. Although they did not find the issue, it's such a great feeling when you find a company that is honest and not trying to take advantage of you. He could have easily tore open the wall and asked questions later. If I ever in need of plumbing service again I am definitely calling Professional Plumbing first.

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  Response from the owner

  Thank you for your time to write the review. We are more about taking care of our customers than just making a dollar. Doing the right thing for our customers and earning your trust is the most important thing for us to remain in business.

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