Mr. Reliable Plumbing & Heating
Koll, San Jose, CA

Mr. Reliable Plumbing & Heating Reviews

4.1 stars based on 18 reviews

Featured Comments:

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  Tony Barre

  5.0

  I requested service online during the weekend. They responded the same day and scheduled service at a time convenient for me. They showed up on time with all the equipment they needed. They explained what they would do. They had to work around some obstacles and were very pleasant about it. They worked efficiently and the price was about 20% less than I expected. There was frequent communication to reassure me. This is rare, but so important to confidence in the vendor. Payment by credit card was simple, easy, and straightforward. I would strongly recommend Mr. Reliable and, in fact, I scheduled them for regular maintenance of my tankless water heater.

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  Shang Lin

  1.0

  This company is unreliable and not honest. My property has a clogged drain and their initial estimate is around $200. After two day's work the plumber said he now needs to increase the cost to over $700. I asked him face to face whether he guarantees the drain will be fixed if I pay this drastically increased price and he said yes. But then he still cannot finish the job. What is worst is that he just left with the broken drain and sent us the bill of $761! We called the company and asked why they sent the invoice knowing that the job is not done. The reply we got is that they never guarantee that they will finish the job! In this end we have to hire other plumber from a different company, and this new plumber fixed everything in 10 min and charge us only $120. So here you go, this company is unreliable, doesn't have the right skill set, and will leave without completion. Avoid this company if you can.

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  Scott Fillon

  5.0

  Art and his reliable crew did a flawless job delivering a true red carpet experience. We had our heater replaced along with all new ducting and added air conditioning to our home. The work was spot on and the worksite was kept clean and tidy throughout the process. We could not be happier. I highly recommend Mr. Reliable for a worry free experience.

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