Best Bay Plumbing And Rooter
Reynolds, San Jose, CA

Best Bay Plumbing And Rooter Reviews

5 stars based on 25 reviews

Featured Comments:

• G

  George Tong

  5.0

  I have used Able V's services twice to replace leaking water heaters past 6 months. I found them on Thumbtack app & very happy with them. The job price & customer service was exceptional and will use again! By the way they are a CA licensed full service plumbing service!

• S

  Suzana Ograjenšek

  5.0

  I do not normally write online reviews, but I feel compelled to leave a superstar review for Best Bay Plumbing and Rooter, for their quick, efficient, honest, and reasonably-priced service. After a recent bathroom renovation by another plumber, we were left with a shower which only produced lukewarm water. Once we became aware of the problem it was pretty clear that we needed to call in a more competent plumber to sort out the mixing valve. We tried most of the companies in the area. In most cases they refused to give us a quote even for such a minor issue over the phone, insisting to set up an appointment, turn up at the house, then quoting preposterous numbers much higher that what we knew the job would take. In contrast, once we reached out to Best Bay Plumbing and Rooter over the phone, Abel was happy to discuss the potential range of the cost including the potential replacement part and labor, all in line with what we know about the store prices for said part and within normal expectations. When their technician showed up at the house, he actually found out that nothing was wrong with the part itself, it had just been improperly installed and needed to be reinstalled. It was done within five minutes at a minimal cost, saving us the cost of the part that another plumber who checked out the issue and gave us a repair quote told us we would need to replace. We are grateful to get the issue solved with no drama and to know we can call Best Bay Plumbing and Rooter next time an issue arises.

• D

  David Kao

  5.0

  I contacted Best Bay Plumbing few months ago for our irrigation pipe leak, Abel came next day and gave me honest suggestion of not fixing it as I'll be doing landscape renovation soon. Few months later I needed plumber to install aquasana water softener & replace our gas heater with electric hybrid heater, Abel gave me fairly reasonable labor quote, and came quickly once my water heater arrives. He came with 2 of his workers on time and performed installation with care. For example he used better connector then the one came with softener. Also took care of condensation line requirement for the new heater. Worth mention they kept the job site clean and hauls away all garbage including the old heater and packaging materials. I'd highly recommend Best Bay Plumbing to anyone.

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  Response from the owner

  THANK YOU AGAIN FOR THE OPPORTUNITY TO WORK WITH YOU.

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