Mountain Comfort Heating & Cooling
Central, Show Low, AZ

Mountain Comfort Heating & Cooling Reviews

4.2 stars based on 19 reviews

Featured Comments:

• B

  Bob Gray

  1.0

  Can't review cause I never heard back. Was in the 30s outside for the low and I had a fever. Called to have my non-working heater looked at. Was told someone was placed on the call. Never heard back. I know it was almost 1630 on a Friday but a call back would have been nice. I'm glad it wasn't colder or this review would have been alot angrier and more verbose.

• T

  Ted Cebula

  2.0

  Two stars because they did make it out to look at my furnace same day. I didn't even have to be home. Also, they were nice enough, not rude at all. But they didn't fix it at all and still charged me full price for the 'service' call. All he did was go ahead and relight the pilot light and figure that maybe there was too much snow around my vent? It's a 40 year old furnace and do not rely upon the fresh air intake that modern furnaces do. I could tell that by the huge draft of air when I tried to relight my pilot. When I talked to the tech on the phone to relay my thoughts and symptoms, he was adamant that he did everything possible. I ended up getting another company the next day to actually look at the parts and stuff to fix it. And fix it they did. So, when I/they called about the bill the following day, I did mention that they did not in fact fix my furnace, and maybe we could negotiate the price, nope. Just thanks for the payment. OK, thank you, but I do not think I will be 'trusting' Mountain Comfort again. Cancelled the quote for a new unit with them as well.

• P

  Paula & Ron Shoup

  5.0

  Our ac went out today. We called 3 places. Mountain Comfort answered. Said tomorrow. My husband told them I am on oxygen and can't handle heat. Bless them, they came early afternoon and fixed us right up. Charge was reasonable, too. Thanks so much.

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