Minnesota Plumbing and Heating
3rd, Shakopee, MN

Minnesota Plumbing and Heating Reviews

4.3 stars based on 107 reviews

Featured Comments:

• K

  Kathryn Hedrick

  1.0

  The rep that came to the house was friendly at first, until it came time to make a decision on weather or not I was going to use their service. He was extremely impatient and pressured me to make a quick decision. He quoted $3500 for a new water heater + installation. The rep took advantage of the fact that I am a woman and younger and don’t know everything about water heaters. He recommended a water heater that is way too big for the house and tried to get me to replace a perfectly fine water softener. He only offered one option for a replacement and didn’t mention other sizes or models that would be more efficient for the house. Once the project was started the lead guy left without saying anything and left two people, that he had told me were in training, behind to finish the install. My basement floor is painted with cement paint and after the installation was complete the guys left the floor all scratched and scuffed up. There were muddy prints on the floor, doors and woodwork. The final invoice made it seem like they are trying to hide something. It listed the water heater + install but only gave a final total. It didn’t list how much of the total was allocated for labor and how much was allocated for the price of the water heater. My husband called the manager after all was said and done to ask some questions and get clarification on some things. The manager was very apologetic about the carelessness of the employees and removed a small portion from the final bill. He also said that there is absolutely no reason that the house we live in should need such a large water heater and apologized that the rep made that recommendation. Even with the apology and the small reparation I was left with a bitter feeling about this company and would not use them again.

• B

  Briahna Beem

  5.0

  They installed my gas dryer. They were HELLA fast, friendly, polite. They even took the time to give my cats some love. Great experience! Highly recommend these guys!!!

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  Response from the owner

  Wonderful! That’s how we work and we are glad you enjoyed us! Andy Ryan President

• A

  Andre Prowizor

  1.0

  Took a Friday afternoon off to be home for the appointment. They called late to reschedule for Monday. Then they wanted $500 to replace a single shut off valve that was easily accessible. Had to pay $50 for the estimate and I sent them away. Find another plumber!

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