Mike Stern Plumbing
Lassen, Chatsworth, CA
- +1 818-701-0053
- 21822 Lassen St STE K, Chatsworth, CA 91311
- TuesdayOpen 24 hours
- OPEN NOW
Mike Stern Plumbing Reviews
4.2 stars based on 5 reviews
Mike Stern has been my reliable GoTo after I got referred to them through a friend. I have never looked back. They have time and again come to the rescue and resolved my plumbing issues with ease and confidence I need from a plumbing company. They most recently fixed an issue I worried about for over a year within 2 hours confirming my trust is well placed.
My grandmother used this company to fix some problems she was having in a spare bathroom. She had a leak under the sink and a problem with the toilet. He knocked the wall out under the sink and went under the house to replace the leaking pipe He said fixed the issues with the toilet. Great. BUT the quality of work that was done to repair the wall he knocked out was pathetic. My grandmother, being 87, couldn't bend down to inspect the work and I was unable to get the day off from work to assist her. Unfortunately, when I was able to come over and check on it, the wall had already dried and was completely starting to crack and flake off. It looks like a child playing with play-doh tried to shove stuff in the wall and around the pipe for a quick fix. He said he left a hole in the wall for her in case she needed to ever get back there. Why? I have no idea what he was thinking. We don't need a hole in the wall under the sink... Here are the pictures of the disaster under the sink. Hopefully this is resolved quickly. I will be calling first thing tomorrow morning. Update: I rushed off to work Monday morning and forgot to call on behalf of my Grandmother. I was pleasantly surprised that when I came over after work, the original tech had already called to apologize about the quality of work done and explained he would be out Tuesday to repair the patch work. It was fixed quickly and correctly. We are all human, mistakes happen. BUT It looks 10 times better. Thank you guys for being humble enough to apologize and correct your error. It's not common these days. Grandma is happy. I am happy. She said she will be willing to use you again for any plumbing needs.
I have used these folks more than a few times. They show up when they say and do the job very professional, I could not be happier with the level of professionalism.
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